
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreNew programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientists
Find Out MoreEWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissions
Find Out MoreEWEB, City of Eugene project reduces City Facilities carbon footprint by 16%
Find Out MoreWhile world leaders debate climate action, EWEB reflects on our community's climate successes
Find Out MoreAt EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.
Find Out MoreA case study of Alan Twig and his energy efficiency upgrades
Find Out MoreIdeas for supplying and cooking during an emergency outage
Find Out MoreWe are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.
Find Out MoreEWEB's Home Energy Score (HES) Program has concluded for 2021 with 70 property owners and tenants participating in energy audits. The program helps tenants, rental owners, and limited-income property owners better understand the energy and water usage in their properties and possibly help lower monthly utility bills
Find Out MoreDuring the winter, and especially over the holidays, it's not uncommon for home energy bills to go up noticeably. The average EWEB customer with electric heat could see a seasonal spike that doubles, or even triples, consumption, leading to higher bills even as electric prices remain flat. For example, the average home that uses 1050 kilowatt hours of electricity a month, or about $4 a day, can easily see increased consumption add up to $7 or $8 a day.
Understanding how energy use increases this time of year can help cost-conscious households save energy and money.
Since home heating is approximately 50 percent of your electric bill, perhaps the most obvious reason that energy consumption goes up during the winter is due to the weather. When the outside temperature drops, the heater starts to come on more frequently, even if you don't raise the thermostat, as it's working harder to keep the same warm internal temperature. Monthly bills start to climb, and if it gets really cold for extended periods, it's not uncommon for heating costs to double or even triple, depending on the type of heating system you use, insulation levels, and other factors.
Pro tip: Even if you can't upgrade your heating system or insulation this season, you can save energy and money by lowering the thermostat, and taking steps such as closing off unoccupied rooms to reduce the amount of space you're heating.
In addition to the heating system, other electric appliances tend to be on more during the holidays when you and your family are home from work or school. Baking cookies, pies and roasts (yum!) gives that oven a workout. Kids home from winter break use the TV and computer more. And if you have house guests, chances are your appliances are working overtime to accommodate more hot showers, laundry and dishes. If your water heater is in the garage or other unheated space, colder outdoor temperatures will increase your energy use as the appliance works harder to keep the water hot.
Pro tip: Since your water heater accounts for around 25 percent of your electric bill, keeping the temperature at 120 degrees or lower, and using cold water for laundry, can help you save energy and money.
It's dark earlier and longer, which translates into more hours of home lighting. And around the holidays, many people choose to decorate with festive lighting. Using LEDs will consume far less electricity than incandescent bulbs, but they still add to the power bill, especially if you go full Griswold.
Pro tip: Although lighting accounts for a small percent of your bill compared to heating, every little bit helps. Switch to LEDs, which use a fraction of the energy of incandescent bulbs, and turn off unnecessary lights.
Since many households spend a lot of money this time of year, anything you can do to save on expenses will help. Check out some more ideas on how you can start saving now.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.