My Account


The simplest way to manage your account and make payments is through our online customer portalCheck out Pay My Bill for other payment options. 

We're here to help

Questions about your bill or service? Ask a customer service analyst. 

By phone: 541-685-7000 from 9 a.m. - 6:30 p.m. Monday - Friday

Send us an email.

Pay my bill
View ways to pay

View ways to pay

There are several safe and easy ways to pay your bill.

Start or stop service
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Learn more

You can schedule a preferred date to start or stop your service up to 90-days in advance.

Bill assistance
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Learn more

We offer a variety of income-based programs. You may qualify for bill assistance and expanded rebates or loans for efficiency upgrades.

Rebates and Savings
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Find out more

Reduce your energy and water waste. Our incentive programs can help with the upfront investment.

Reading your bill
Understanding my Bill

Understanding my Bill

Understanding how to read your bill is a good way to manage your electric and water usage.

Electricity & water prices
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Find out more

Your utility rates support ongoing operations and needed investments.



Beware of scams
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Learn more

Scammers who pretend to be utility employees exploit the trust customers place in EWEB. Knowing the signs can help you fight back against scammers' constantly changing tactics.

Smart meters
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Learn more

We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we are upgrading our electric and water meters to smart meters.