We're here to help
Questions about your bill or payment? Ask a customer service analyst. We're open Monday - Friday.
By phone: 541-685-7000 from 8:30 a.m. to 5 p.m.
Send us an email
We want to make it easy for you to do business with us. Our online customer portal gives you features and tools for securely managing your personal and business accounts from any device.
Our online customer portal
Our online customer portal is an easy way to manage your account anywhere, from any device, with features and tools for managing your utility account online, including:
- update your profile information
- manage payments
- sign up for alerts and notifications by text or email
- compare monthly charges and usage, by service
- improved billing and payment history
- easily manage multiple accounts like home and small business
Click the play button on the image to watch a brief video.Register
Enroll in Autopay
Never miss a payment again. Enroll in autopay today. You'll need to register your account on our online portal prior to enrolling in autopay.Enroll in Autopay
Once registered with the portal, you may log in to enroll, modify or cancel your paperless billing enrollment. You do not have to participate in paperless billing to have an online portal account.Enroll in Paperless Billing