Questions about your bill or payment? Ask a customer service analyst. We're open Monday - Friday.
By phone: 541-685-7000 from 9 a.m. - 6:30 p.m.
Send us an email
EWEB has made it easier for customers to do business with us. We want to shift more power into the hands of our customers, and that starts with improving some of the basics. Our online customer portal gives you better features and tools for securely managing your personal and business accounts from any device.
Our online customer portal is an easier way to manage your account anywhere, from any device, with features and tools for better managing your utility account online, including:
Click the play button on the image to watch a brief video.Register
Never miss a payment again. Enroll in autopay today. You'll need to register your account on our online portal prior to enrolling in autopay.Enroll in Autopay
Once registered with the portal, you may log in to enroll, modify or cancel your paperless billing enrollment. You do not have to participate in paperless billing to have an online portal account.Enroll in Paperless Billing
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.