Scam Alert!

We have been notified of fraudulent calls being sent to customers, falsely threatening an interruption in service. If you are concerned about your account status, please call our Customer Service team at 541-685-7000. Learn more about protecting yourself from scams.
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Contact Us

As a publicly-owned utility, we try to make it easy for you to talk with us. We welcome your comments and questions, whether we are out in the community, on the phone, or corresponding over email.

Please note: This email form is only for existing customers. To start service, please call customer service at 541-685-7000.

Headquarters
(Visitation by appointment only)
500 East Fourth Avenue
Eugene, OR


Roosevelt Operations Center
(Visitation by appointment only)
4200 Roosevelt Boulevard
Eugene, OR

We're open Monday - Friday 
Phone: 541-685-7000 from 9 a.m. to 6:30 p.m. 
Lobby: EWEB offices and customer service lobby are closed to the public, but appointments may be available

Mailing Address
4200 Roosevelt Blvd.
Eugene, OR 97402

Eugene Water & Electric Board

Contact Us

4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000

Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.