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Power Outages

The information you need to know during a power event. Scroll below for comprehensive information about outages and the restoration process, answers to common questions, and customer equipment responsibilities.

Find links to our outage map, and don't forget to follow us on social media for the latest news.

January 2024 Storm Response

A severe ice storm hit Eugene and the lower McKenzie River Valley starting on January 13 and lasting through January 17, 2024. The storm downed multiple trees and power lines, creating widespread outages across the area. Learn more about EWEB's response to the crisis

  • Downed Power Lines

    Treat all downed lines as though they are live and very dangerous.

    Downed Power Lines

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Know your electric panel
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Find out more

We regularly receive reports of power outages that are actually a tripped breaker on the customer's circuit panel. Checking your circuit panel before reporting an outage can save you hassle and money.

Generator safety
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Learn more

Using a generator when the power goes out is a great option, but safety should be the top priority for both you and utility workers.