Understanding My Bill


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Questions about your bill or payment? Ask a customer service analyst. We're open Monday - Friday. 

By phone: 541-685-7000 from 9 a.m. - 6:30 p.m.

Send us an email

Your EWEB bill contains much more than just the current amount due. It also includes details about your usage, meter readings and other useful information designed to help you conserve energy and water and save money. Below is an overview of your bill.


Residential prices
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Detailed pricing information for residential water and electric service.

Commercial pricing
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Learn more about our business pricing for water and electric service.

Bill Self Assessment
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Check out a few steps to better understand your electric and water usage.







Related Programs

Payment Assistance Programs
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You may qualify for a bill credit and other assistance programs.

Rebates and Savings
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Reduce your energy and water waste. Our incentive programs can help with the upfront investment.

Beware of scams
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Scammers who pretend to be utility employees exploit the trust customers place in EWEB. Knowing the signs can help you fight back against scammers' constantly changing tactics.

Reading a meter
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Learn how to read electric and water meters.