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Important notice regarding portal availability

EWEB is upgrading our customer information and billing system to better serve our customers. Some payment options, including online bill pay, pay-by-phone, and Walmart Pay will be unavailable during the last week of November. Click here to learn more.


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Water Outages


We take pride in providing the community with safe, clean drinking water. The system of reservoirs, pump stations and pipes that deliver water throughout our service territory require maintenance and replacement, which can result in a planned water outage for your home or business. 

Sometimes, equipment in the system breaks unexpectedly, despite our maintenance and replacement efforts. In these cases, we work as quickly and safety as possible to restore your water service.





    • Are you prepared?

      Learn how to store drinking water in case of emergencies.

      Learn more

    More about your drinking water

    Water Reliablity Projects
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    Find out more

    We're making investments to prepare, replace and maintain our community's water system.

    Your drinking water quality
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    Find out more

    Access to clean water is vital to our community. That is why we work hard to deliver water that meets or exceeds all state and federal health standards.

    Protecting the McKenzie
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    Read more

    Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.