We are currently experiencing technical difficulties with our outage reporting system.

Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.


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Drinking Water Quality


Drinking water questions?

Call us at (541) 685-7861, or send us an email.

We deliver quality drinking water you can trust

When you turn on your tap, you expect the water to be pure, healthy and tasty.  That is why we work hard to deliver water that meets or exceeds all state and federal health standards. In fact, we are proud to say we have never violated any Environmental Protection Agency water quality standard.

In 2019, we changed the way we disinfect drinking water, switching from chlorine gas to a liquid chlorine bleach that is manufactured on-site at our Hayden Bridge Filtration Plant. The new system, which uses coarse salt, water and electrolytic conversion to make sodium hypochlorite (bleach), allows us to store enough salt at the filtration plant to last three months. Read more.

EWEB's existing drinking water treatment protocols inactivate waterborne pathogens, including viruses, which prevents them from contaminating drinking water.  Our drinking water meets or exceeds all drinking water standards, including 4-log (99.99%) inactivation of viruses as required by the U.S. Environmental Protection Agency.

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More information about your drinking water

Fire Recovery & Watershed Restoration
Find out more

Find out more

EWEB is heavily involved in protecting drinking water in the aftermath of the Holiday Farm Fire.

Protecting the McKenzie
Read more

Read more

Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.

Water Conservation Tips
Check out some tips

Check out some tips

Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.

More about safe drinking water
epa.gov

epa.gov

The U.S. Environmental Protection Agency provides additional information about drinking water.

Oregon Health Authority
Oregon drinking water services

Oregon drinking water services

Learn more about drinking water from the Oregon Health Authority.