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Important notice regarding payment services.

Payment services are currently unavailable as we upgrade our customer information and billing system. Payment services are scheduled to return on December 2.

Our phone lines and offices will be closed for the Thanksgiving holiday from 4 p.m. Wednesday, November 27 through 8:30 a.m. Monday, December 2. 

Learn more about our system updates and payment options here.


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Trees & Power Lines


See a potential problem tree or branch?

Get in touch with us by calling 541-685-7148. You may also complete our online tree trimming request form, or send an email.

Trees are an important part of the urban landscape. In fact, the Arbor Day Foundation has designated  Eugene as a "Tree City USA Community" for more than 30 years. Trees provide an important economic, aesthetic and emotional value to our community.

At the same time, we all desire and rely on the quality of life that electricity provides. Trees are a major cause of power outages in the Eugene area. To help prevent tree-related outages we proactively prune trees to help keep our equipment clear.

Our program aims to maximize public safety, electric reliability, tree health and customer satisfaction. Since 2007, we have earned the the National Arbor Day Foundation's Tree Line USA award in recognition of our efforts to protect and enhance Eugene's urban forests while delivering reliable energy service.






  • Request Tree Trimming

    Call 541-685-7148 or complete our online request form.

    Request Form

Be prepared for outages

Prepare for power outages
Learn more

Learn more

When outages occur we work hard to to bring power back quickly and safely. But in a major event, you could be without power for an extended period of time. Whether an outage is caused by a storm, accident, or because we've proactively powered down lines for safety, it's important to be prepared.

Power outages
More info

More info

Need-to-know information during a power event. Find links to our outage map and don't forget to follow us on social media for the latest news.