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Important notice regarding payment services.

Payment services are currently unavailable as we upgrade our customer information and billing system. Payment services are scheduled to return on December 2.

Our phone lines and offices will be closed for the Thanksgiving holiday from 4 p.m. Wednesday, November 27 through 8:30 a.m. Monday, December 2. 

Learn more about our system updates and payment options here.


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Budget and Rate Information


As a community-owned utility, we do not operate to earn a profit. Prices are based on the costs to serve our community with safe, reliable water and electricity.

Explore this page: Planning for 2025 ratesCurrent residential pricesCurrent commercial prices2024 price changes | Your rate changes over timeWhere do your dollars go? | Our committment to affordabilityHow rates are setSave money

 


2024 Residential prices
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Detailed pricing information for residential water and electric service.

2024 Commercial prices
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Detailed pricing information for business water and electric service.








  • Need help paying your bill?

    We understand that sometimes life brings financial hardships. If you are struggling to pay your bill, give us a call.

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Related Programs

Water Reliablity Projects
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We're making investments to prepare, replace and maintain our community's water system.

Our power supply
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Learn more about where your electricity comes from.

Protecting the McKenzie
Read more

Read more

Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.

EWEB commissioners
Commissioner Profiles

Commissioner Profiles

City of Eugene residents elect five commissioners to four-year terms to form the EWEB Board of Commissioners. The elected Board is responsible for overall governance of the utility.

Newsletters
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Bill inserts and other newsletters for residential and business customers.