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We are excited to share relevant news and updates with you, our customer-owners.
Each month you'll receive a new bill insert, delivered with your bill. Find past inserts below.
We also have a monthly e-newsletter, Current Connections. Read the current issue.
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October 2023
Needed infrastructure investments along with rising costs of operations will require increases in the price of your water and electric services. Learn about several drinking water projects underway, and how your rates reflect community values.
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September 2023
An earthquake cripples local infrastructure. A wildfire cuts off electric transmission lines, disconnecting Eugene from major energy sources. An ice storm takes down power lines across the community. What do you do?
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August 2023
Needed infrastructure investments and rising costs of operations will require an increase in the price of water and electric services in 2024, and EWEB is charting our future energy supply choices.
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July 2023
City of Eugene Stormwater and Wastewater Fee Increase Beginning July 2023
Under the recommendation of the city manager, the City of Eugene has been authorized to issue a 11% increase in local user wastewater fees, 4.5% in regional wastewater fees and a 6% increase in stormwater user fees, effective July 1, 2023. Charges related to stormwater and wastewater appear in the water portion of customer bills, but are not EWEB charges. The City of Eugene owns and operates the stormwater and wastewater systems in Eugene. For efficiency, EWEB acts as the City's billing agent per City charter.

June 2023
Ride into summer on clean, accessible transportation. You may have noticed that more and more people are choosing electric mobility options these days. EWEB recognizes that not everyone is in a position to purchase a new vehicle, so we are making electric mobility accessible to all customers through our EV car share program, community grants and electric bike rebates.
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June 2023 - Business Customers
EWEB offers programs to help your business reduce its carbon load and your bottom line. By tapping into a number of resources and finance options you can save money, reduce energy and water use, and promote your businesses. Installing a public charging station can help attract new customers, and retain employees, especially as more and more people become EV owners. EWEB offers rebates on Level 2, single-port DCFC and multi-port DCFC public charging stations.
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May 2023
Good news for Eugene residents: your drinking water once again met safety standards for every type of contaminant regulated by the U.S. Environmental Protection Agency (EPA) and the Oregon Health Authority. Each year, EWEB presents a Consumer Confidence Report (CCR), also known as our Drinking Water Quality Report. This document combines required annual notices about contaminants with important facts about the source and quality of your drinking water.
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April 2023
This Earth Month, let's take action together! EWEB GreenOptions are voluntary programs for those who want to do more to reduce your carbon footprint, save money, and make a difference in our local community and beyond.
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February 2023
EWEB is developing a plan – called an Integrated Resource Plan (IRP) – to ensure that Eugene has a sufficient supply of reliable, affordable and clean electricity in the decades ahead. And we want you to participate in the process! Learn more about the IRP, follow the process, join our email list, and find out about upcoming events.
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February 2023 - Business Customers
EWEB is developing a plan – called an Integrated Resource Plan (IRP) – to ensure that Eugene has a sufficient supply of reliable, affordable and clean electricity in the decades ahead. And we want you to participate in the process! Learn more about the IRP, follow the process, join our email list, and find out about upcoming events.
Read more...
January 2023
Learn about 2023 price changes and how your rates are being used to provide you with safe, reliable services, maintain utility infrastructure, and invest in system improvements that make your services better.
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January 2023 - Business Customers
Learn about 2023 price changes and how your rates are being used to provide you with safe, reliable services, maintain utility infrastructure, and invest in system improvements that make your services better.
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December 2022
Learn about 2023 projected price changes and some of the ways we manage costs and affordability.
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November 2022
Learn about 2023 projected price changes and get tips for preparing for winter storm season.
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November 2022 - Business Customers
Learn about 2023 projected price changes and programs that can lighten your carbon load and bottom line.
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October 2022
Use this map to locate the EWEB Emergency Water Station nearest to your home, and learn three things to do before turning on the heater this fall.
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September 2022
Your elected commissioners are expected to vote in December on whether to decommission the Leaburg Canal and Hydroelectric project or invest in returning the project to service. EWEB is seeking public input and conducting a triple bottom line analysis to provide information for commissioners to guide their decision.
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August 2022
Your elected Board of Commissioners approved EWEB’s first Wildfire Mitigation Plan during their July 5 public meeting. Learn how we are protecting public safety, reducing risk to utility customers and promoting electrical system resilience to wildfire damage.
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July 2022
City of Eugene Stormwater and Wastewater Fee Increase Beginning July 2022
Under the recommendation of the city manager, the City of Eugene has been authorized to issue a 7% increase in local user wastewater fees, 3.5% in regional wastewater fees and a 4% increase in stormwater user fees, effective July 1, 2022. Charges related to stormwater and wastewater appear in the water portion of customer bills, but are not EWEB charges. The City of Eugene owns and operates the stormwater and wastewater systems in Eugene. For efficiency, EWEB acts as the City's billing agent per City charter.

June 2022
As an EWEB customer, you’re already using clean, renewable energy and investing in McKenzie Watershed protection. But together we can do more. EWEB recently launched Green Options, a line of voluntary, carbon-conscious programs based on feedback from customers who want to do more to support renewable energy and take action on climate change.
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June 2022 - Business Customers
By tapping into a number of resources and financing options, business owners can save money, reduce energy and water use, promote your business, and cut carbon emissions.
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May 2022
We are happy to report that your water meets and exceeds the safe drinking water standards set by the Environmental Protection Agency (EPA) and EWEB has once again been listed as an “Outstanding Performer” by the Oregon Health Authority (OHA).
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February 2022
Read our 2022 goals and priorities, learn about our commitment to clean energy, and see how our crews responded to the recent snow and windstorms.
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February 2022 - Business Customers
Learn about 2022 rate changes and electric and water projects.
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January 2022
Learn about 2022 price changes, get tips for reducing your bill and read about our commitment to clean, sustainable energy.
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December 2021
Learn about projected 2022 rate changes and major projects we're planning for in 2022 and beyond.
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November 2021
Learn about 2022 projected price changes and why rate increases are needed.
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