
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreEnergy Efficiency tips to help you reduce your energy usage for National Cut your Energy Costs Day
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB is bringing back our annual poster contest for Public Power Week, and needs your help to select our top 5 winners!
Find Out MoreEWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.
Find Out MoreThis unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreWe are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreAt this rodeo, power poles take the place of bulls and electric workers stand in for cowboys.
Find Out MoreUsing fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreJanuary 18, 2020
Is it better to "set and forget," or will you save energy and money by adjusting the temperature at different times of day?
The answer depends on the type of heating system in your home.
If you have an electric forced air furnace, or resistance heat such as ceiling, wall heaters or baseboards, it is more efficient to heat only when you're home and awake.
Turn down the thermostat 7-10 degrees before you go to bed at night and when you are away from home for 8 hours or more. A programmable thermostat can do this for you automatically, and they are relatively inexpensive and easy to install.
But if you have a heat pump (ducted or ductless), maintaining a moderate setting is the most cost-effective practice.
When a heat pump is in heating mode, setting back the thermostat can cause the unit to operate inefficiently, canceling out any savings achieved by lowering the temperature setting.
Regardless of your heating system, we recommend a setting of 68 degrees for typical Eugene winter conditions.
But remember, the heating system is only one piece of an energy-efficient home. Sealing air leaks and adding insulation helps optimize your heating system's efficiency, keep your home comfortable throughout the year and reduce energy waste. Use our rebates or zero-percent interest loans to help with the cost.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday