Residential Insulation, Air Sealing, and Windows Program

Questions?

Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.
Make your home more comfortable 

Keep your home comfortable throughout the year and reduce energy waste by installing insulation, sealing air leaks, and upgrading to high-performance windows. Use our rebates or zero-percent interest loans to help with the cost.

If you are a customer and have electric heat as your primary heating system, you may be eligible for the program. A primary heating system serves more than 50 percent of the conditioned area of the home.

We offer these rebates or loans

Standard rebates and loans:

Loans and rebates cannot be combined.

Insulation: 

  • Rebate: $0.80 per square foot of insulation (not to exceed 50 percent of the job cost), and $40 for insulated entry doors

  • Loan: 
    • Single family residence: Up to $4,000 zero-interest loan
    • Multi-family rental properties: Up to $4,000 zero-interest loan for the first unit and $500 per additional unit with a loan cap of up to $20,000 per customer

Air Sealing (as a part of an attic or crawlspace insulation project): 

  • Rebate: $0.10 per square foot of sealed attic or crawl space
  • Loan: Single family residence: Up to $1,000 zero-interest loan

Windows: 

  • Rebate: $4/sq ft square foot of high-performance windows (U-factor ≤.22, or glass patio doors with U-factor ≤.25)

  • Loan: 
    • Single family residence: Up to $4,000 zero-interest loan for minimum performance windows (U-factor ≤.25, or glass patio doors or obscured windows with U-factor ≤.30) and up to $6,000 for high-performance windows (U-factor ≤.22, or glass patio doors with U-factor ≤.25)
    • Multi-family rental properties: Up to $4,000 zero-interest loan for first unit and $500 per additional unit with a loan cap of up to $20,000 per customer

Income-based rebates and loans:

Insulation:

  • Rebate 100 percent of eligible insulation costs
  • The customer must request at least two estimates to be reviewed by an EWEB project manager prior to authorizing work
  • Please see income-based qualifications here

Windows:

  • Pre-existing windows must be single pane or single pane with storm windows
  • Owner-occupied rebate $20/sq ft of windows (U-factor ≤.30)
  • Rental rebate $10/sq ft of high-performance windows (U-factor ≤.22, or glass patio doors with U-factor ≤.25)
  • Zero-interest loan up to $4,000
  • A zero-interest loan is available in addition to a rebate for costs above rebate amount
  • Please see income-based qualifications here

Some energy efficiency upgrades may be eligible for federal tax credits in addition to rebates provided by EWEB. Additional information can be found on the ENERGY STAR website.  
For questions on how or if any tax credits may apply to you, please refer to a licensed tax professional. 
Program eligibility
  • The home must have primary electric heat serving at least 50% of the home.
  • Insulation: 
    • Home must be poorly insulated (R-19 or less in the ceiling, R-11 or less in the floor, and R-0 in the walls).
  • Air Sealing:
    • Must be done in combination with an attic or crawlspace insulation project. Rebate is limited to single-family homes.
  • Windows: 
    • The following window installations do not qualify: replacing pre-existing double pane wood or vinyl windows, converting a flat window to a "garden window", window size enlargements (unless for egress purposes), or replacing windows in garages or other unheated spaces. 
  • The participant's signature on the residential application is required.  The participant must be the EWEB account holder (or authorized on the account), owner or owner's representative. 
  • Loan approval is based on your EWEB credit history and credit report.  Approved loan amounts may vary based on approved credit. Loan applicant(s) must be the homeowner(s). 
  • Installation documentation must be received before any payment is processed. For necessary documentation and other resources, visit our contractor page. 
Get started!

Step One: 

Apply online here. Once we receive and process your application, we will send you a confirmation email.  If you are also applying for a loan, check 'Yes' in the application and you will be guided through the required questions. 

  • If this is a rental home, please print and sign a W9 and mail to our office. 
  • If you prefer to mail in a paper project application, you can print one here. 
  • If you prefer to mail in a paper loan application, you can print one here (loan applications must be accompanied by a program application). Paper applications can be dropped off or mailed to: 

EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402

Applications can be emailed to ems.answers@eweb.org 

Step Two:

Select a contractor to do the work.  Here is a list of contractors who have recently participated in EWEB programs.  You are welcome to use contractors who are not listed.
However, 'Do-it-yourself' installations must be approved by an EWEB project manager first. 

  • Windows: EWEB recommends but does not require that participants acquire multiple bids. 
  • Insulation: Income-based applicants are required to get 2 bids. 
  • Air Sealing: If combustion appliances are present (e.g., fireplace, wood or gas stove, gas range, gas water heater), a UL- or CUL-approved carbon monoxide detector must be present or be installed.

After installation and all required contractor documents have been received, EWEB will verify the documents for program compliance.  Rebate payments will be mailed to either the participant or the contractor approximately four to six weeks from the date EWEB approves the installation.  Loan payments will be mailed approximately four to six weeks after the homeowner returns the signed loan contracts to EWEB. 

Check out more ways to save

Ducted heat pump program
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High-efficiency heat pumps are ideal for our mild Pacific Northwest climate. 

Ductless heat pump program
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An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.

Heat pump water heater program
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We promote energy efficiency by offering you a streamlined and cost-effective way to replace your home's existing water heater with an energy-efficient heat pump water heater. 

Everyday actions can add up
Energy Saving Tips

Energy Saving Tips

Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings. 

Water Conservation Tips
Check out some tips

Check out some tips

Check out ideas for saving water inside and outside of your home. You can also take advantage of our rebates for customer-side hand valves and ultra high efficiency toilets.

Eugene Water & Electric Board

Contact Us


Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday