
Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.
A ductless heat pump that is powered by electricity is cheaper to install and operate than any other heating system. Ductless systems are easy to maintain, provide significant bill savings, improve air quality, and offer year-round comfort with a built-in air conditioner.
Standard rebates and loans:
Income-based rebates and loans:
Some energy efficiency upgrades may be eligible for federal tax credits in addition to rebates provided by EWEB. Additional information can be found on the Energy Star website.
For questions on how or if any tax credits may apply to you, please refer to a licensed tax professional.
Step One:
Apply online here. Once we receive and process your application, we will send you a confirmation email. If you are also applying for a loan, check 'Yes' in the application and you will be guided through the required questions.
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications can be emailed to ems.answers@eweb.org
Step Two:
Select a contractor to do the work. Here is a list of contractors who have recently participated in EWEB programs. You are welcome to use contractors who are not listed. However, Ductless Heat Pump contractors must be licensed HVAC installers.
After installation of the system and all required contractor documents have been received, EWEB will verify the system for program compliance. Rebate payments will be mailed to either the participant or the contractor approximately four to six weeks from the date EWEB approves the installation. Loan payments will be mailed approximately four to six weeks after the homeowner returns the signed loan contracts to EWEB.
We offer rebates to help you upgrade your home's existing shell with energy-efficient products. Improve your insulation and you can conserve heating and save money over time.
We promote energy efficiency by offering you a streamlined and cost-effective way to replace your home's existing water heater with an energy-efficient heat pump water heater.
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.