Email our energy experts at email@example.com or call 541-685-7088 for more information and to get started.
For all loan specific questions, email firstname.lastname@example.org or call 541-685-7318.
A heat pump water heater uses heat pump technology to move heat from one place to another instead of generating heat directly. This makes them two to three times more efficient than conventional electric resistance water heaters. A super-efficient heat pump water heater may reduce energy waste and hot water costs by 50 percent or more.
All EWEB electric customers may be eligible for a rebate to install a new heat pump water heater.
Heat pump water heaters can be installed in a variety of locations, including a garage, utility room or basement. Systems where the heat pump is integrated or stacked on top of the water tank are most common, but split systems are also an option. Please consider the following when determining whether an integrated heat pump water heater is right for you:
Click here for tips for do-it-yourself installations or to learn more on how heat pump water heaters are installed.
To help you upgrade to an energy-efficient heat pump water heater, EWEB is working with General Pacific Inc., to directly apply our existing $800 rebate plus additional incentives at the time of purchase. This means that all EWEB residential electric customers can now purchase a Rheem or AO Smith heat pump water heater for as low as $640, a savings of more than $1100. A separate heat pump water heater rebate application is not needed.
*Income-qualifying customers, do not purchase through this promotion. Please see Income-based information below.
**Customers living in the 97408 zip code should call General Pacific directly to place an order due to technical issues in recognizing correct pricing. You can reach General Pacific to place an order at 503-907-2899
Only Tier 3 or Tier 4 heat pump water heater units qualify.
If you experience after-installation issues with your heat pump water heater purchased through this specific online promotion, please reach out to General Pacific as a first step to resolve this at 503-907-2899.
Visit General Pacific, Inc.'s online store to purchase your heat pump water heater and have it delivered directly to your door.Visit online store
Heat pump water heater must be Tier 3 or Tier 4.
Standard rebates and loans:
Income-based rebates and loans:
Some energy efficiency upgrades may be eligible for federal tax credits in addition to rebates provided by EWEB. Additional information can be found on the Energy Star website.
For questions on how or if any tax credits may apply to you, please refer to a licensed tax professional.
Apply online here. Once we receive and process your application we will send you a confirmation email. If you are also applying for a loan, select 'Yes' for "Do you wish to apply for an EWEB loan?" in the application and you will be guided through the required questions. You do not need to submit an application if you are participating in the special heat pump water heater online purchase promotion.
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications can be emailed to email@example.com
Select a heat pump water heater from the BPA Qualified Heat Pump Water Heater list and get it installed. The heat pump water heater must be Tier 3 or Tier 4.
You will also need to submit the following:
After installation of the system and submittal of all required documentation, EWEB may verify the system for program compliance. The rebate payment will be mailed to either the participant or the contractor approximately four to six weeks from the date EWEB approves the installation. Loan payments will be mailed approximately four to six weeks after the homeowner returns the signed loan contracts to EWEB.
High-efficiency heat pumps are ideal for our mild Pacific Northwest climate.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.