Heat pump water heater must be Tier 3 or Tier 4. 

Standard rebates and loans:

• $800 rebate per heat pump water heater, or
• Up to a $2500 zero-percent interest loan
• Loans and rebates cannot be combined

Income-based rebates and loans: 

• Owner-occupied rebate $1,700
• Rental rebate $1,000
• Up to a $2500 zero-percent interest loan
• Loan is available in addition to rebate for costs above rebate amount
• Please see income-based qualifications here. 

Some energy efficiency upgrades may be eligible for federal tax credits in addition to rebates provided by EWEB. Additional information can be found on the Energy Star website. 
For questions on how or if any tax credits may apply to you, please refer to a licensed tax professional. 

Step One:

Apply online here.  Once we receive and process your application we will send you a confirmation email.  If you are also applying for a loan, select 'Yes' for "Do you wish to apply for an EWEB loan?" in the application and you will be guided through the required questions. You do not need to submit an application if you are participating in the special heat pump water heater online purchase promotion. 

• If this is a rental home, please print and sign a W9 and mail to our office. 
• If you prefer to mail in a paper project application, you can print one here. 
• If you prefer to mail in a paper loan application, you can print one here (loan applications must be accompanied by a program application).
• Paper applications can be dropped off or mailed to:

EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402

Applications can be emailed to ems.answers@eweb.org

Step Two:

Select a heat pump water heater from the BPA Qualified Heat Pump Water Heater list and get it installed.  The heat pump water heater must be Tier 3 or Tier 4. 

• "Do-it-yourself" installations qualify for our rebates, but if you would rather have a contractor install the unit, check out Hot Water Solutions' list of contractors. 
  • EWEB recommends, but does not require that participants acquire multiple bids. 
  • For "do-it-yourself" conversions from gas appliances to electric appliances, please check with your natural gas provider for any safety guidelines that you may be required to follow.  It is always recommended that a licensed professional perform all installation work according to local codes. 
• The heat pump water heater can be installed in an unheated location (e.g. garage, unheated basement, shed, etc.) or in a conditioned/interior location, and it must be installed according to the manufacturer specifications. 

You will also need to submit the following:

• A copy of the purchase receipt and/or installer's invoice.
• The location (heated or unheated space) of the installed heat pump water heater. 

After installation of the system and submittal of all required documentation, EWEB may verify the system for program compliance.  The rebate payment will be mailed to either the participant or the contractor approximately four to six weeks from the date EWEB approves the installation. Loan payments will be mailed approximately four to six weeks after the homeowner returns the signed loan contracts to EWEB.