The best way to reduce your overall utility bill is to use less energy and water. Efficient appliances and weatherization upgrades can help. We make it easier for you to invest in efficiency products through our rebate and loan programs. Income-qualifying customers may be eligible for expanded rebates or loans to upgrade heating systems, insulation, windows and more.

Qualifications:

• Qualification is based on your household income and the size of your household. View the income guidelines to see if you qualify for these programs. Total household income includes gross income for all adults over the age of 18, including roommates. 
• Documented qualifying income levels for each of the past 3 full months is required. 
• For owner-occupied homes, only the qualifying account holder's primary residence may qualify. For rentals, the tenant must be income qualified and be the current EWEB account holder. 
• Maximum aggregated income-based rebates are $8,000 per customer (recipient) and $8,000 per premises (residence) over a 10-year period. Each individual product may have a limit as well. 
• Applications may be denied for closed accounts, abusive behavior toward EWEB, tampering with any EWEB property, or any evidence of fraud. 

Please note that income-based efficiency rebates and loans are for homes with existing electric heating and water heating. 

To learn about eligibility and other program requirements, follow links above to individual product pages, or contact us at ems.answers@eweb.org or  541-685-7088.

There are times when we require a deposit prior to starting service. If you need help paying a deposit, please call our customer service department at 541-685-7000 to speak with someone about our deposit guarantor program.