
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Protecting drinking water in the aftermath of the Holiday Farm Fire
Learn moreWe're here to answer your questions and assist you with billing, payments, and other power and water-related services.
COVID-19 InformationApply for a bill credit or get help paying off a past-due balance.
Learn about recovery programs for businesses and non-profits.
For your power outage to be recorded and put on a restoration plan, you must report the outage. Call 1-844-484-2300 or text 'out' to 893932. Standard message and data rates may apply.
Spending more time at home could lead to higher utility bills.
500 East Fourth Ave.
Eugene, OR 97401
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.