
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The map provides the general location of power outages, along with various details.
Review MapFor the fourth time in five years, we are keeping residential electric prices steady.
Read MoreWe want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of achieving these goals, we will upgrade our electric and water meters by the end of 2021.
Smart MetersWe offer incentives to upgrade from gas or oil to efficient, low-carbon electricity.
Learn moreCheck out the latest about our rebate and loan programs for your home, learn more about your bill and check out some ways you can take the extra step to lower your carbon footprint.
For your power outage to be recorded and put on a restoration plan, you must report the outage. Call 1-844-484-2300 or text 'out' to 893932.
Together, we prepare. Find information about preparing your household for an emergency, and learn about EWEB's Water Reliability Initiative.
We offer a variety of programs for our business customers. See the latest and get more information about your electric and water service.
If you're interested in reducing your carbon footprint with an electric vehicle, we can help with incentives, information and expertise.
500 East Fourth Ave.
Eugene, OR 97401
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.