Coronavirus Safety

In response to COVID-19, EWEB offices and customer service lobby are closed. We ask customers to use our many online and telephone options rather than doing business in person. Learn more.


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Water. Power. People.

Crisis relief for customers
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Learn more

We understand that many of our customers may experience financial hardship related to the pandemic. To support customers who are economically impacted, EWEB is implementing several crisis relief measures.

Income-Based Assistance
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Learn more

You may qualify for a bill credit and other assistance programs.

Applying for job loss benefit
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Watch video

Learn about required documentation and applying online for EWEB's job loss benefit.

Preparing for Emergencies
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Learn more

Together, we prepare. Find information about preparing your household for an emergency, and learn about EWEB's Water Reliability Initiative.

Power outages
More info

More info

For your power outage to be recorded and put on a restoration plan, you must report the outage. Call 1-844-484-2300 or text 'out' to 893932. Standard message and data rates may apply.

Save energy and money at home
Check it out

Check it out

Check out the latest about our rebate and loan programs for your home, learn more about your bill and check out some ways you can take the extra step to lower your carbon footprint.

Resources for our business customers
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Learn more

We offer a variety of programs for our business customers. See the latest and get more information about your electric and water service.