Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
In order for your outage to be recorded and placed on a restoration plan, you must report your outage. Call 1-844-484-2300 or text 'out' to TXEWEB (893932). Message and data rates may apply.
Map refreshes every 10 minutes.
All information presented on this map is approximate and subject to change. While we do our best to ensure the quality of the information, EWEB makes no guarantee as to its accuracy, completeness or timeliness. The outage locations are generalized to protect customer privacy and estimated restoration times are estimates only. We can't guarantee that power will be restored to your home or business within the timeframe displayed.
Upper left hand corner:
Upper right hand corner:
EWEB evaluating outage: The outage has been reported and is awaiting assessment.
Assessing outage: An assessment team or troubleshooter is looking for the cause of the outage.
Troubleshooter working: The repair doesn't require a full crew. A troubleshooter is working to restore power.
Scheduling repair crew: The repair requires a full line crew, which will be dispatched when available.
Repair crew working: At least one line crew is working to restore power.
Tree crew required: A tree crew is required before power can be restored.Restoration Process
Never touch a downed power line or anything it may be touching. If you see a downed power line, call us immediately at 1-844-484-2300.
500 East Fourth Ave.
Eugene, OR 97401
Phone hours: 9 a.m. - 6:30 p.m.
Lobby hours: 9 a.m. - 5:30 p.m.