We have launched a new customer portal.

Customers will need to register with the new portal, as login credentials did not transfer from the previous system. In addition, autopay will require re-enrollment from within the online portal. 


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Water Safety in Your Home or Business


Learn about water quality
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Find out more

When you turn on your tap, you expect the water to be pure, healthy and tasty. That is why we work hard to deliver water that meets or exceeds all state and federal health standards.

Turning off utilities in an emergency
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Learn more

In case of a disaster of any type, it may be necessary to turn off utilities to avoid damage to your home. 

Backflow prevention
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Learn more

Backflow prevention helps keep the public water supply safe and drinkable. The state of Oregon and EWEB require annual testing of all backflow-prevention assemblies.



Planning for the future

Planning for a water emergency
Preparing for Emergencies

Preparing for Emergencies

Emergency preparedness is a shared responsibility. Putting together your own emergency kit begins with an emergency water supply.

Water Reliablity Projects
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Find out more

Just as your household invests in an emergency kit, EWEB is making investments to prepare, replace and maintain our community's water system.

Protecting the McKenzie
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Read more

Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.