For your power outage to be recorded and put on a restoration plan, you must report the outage. Call 1-844-484-2300 or text 'out' to 893932. Standard message and data rates may apply.

If you experience a water outage or water emergency, please call 541-685-7595.

Trees are a major cause of power outages in the Eugene area. To help prevent tree-related outages we proactively prune trees to help keep our equipment clear.

We want to provide customers with better service, build a more resilient community and create a cleaner energy future. As a part of acheiving these goals, we will upgrade our electric and water meters to smart meters by the end of 2021.