Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
As a publicly-owned utility, we try to make it easy for you to talk with us. We welcome your comments and questions, whether we are out in the community, on the phone, or corresponding over email.
Please note: This email form is only for existing customers. To start service, please call customer service at 541-685-7000.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.