Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Questions about how to save water every day? Please send us an email or call 541-685-7441.
We might be able to help you with the unexpected expense of a catastrophic leak. Funds are limited, so loans and grants are processed on a first-come, first-served basis.
When the water service line from your meter to your home bursts, it flows non-stop until fixed. We want to help you stop the gush of water from a broken service line as soon as possible. We offer up to a $5,000 zero-interest loan for water service line replacement. You must be a residential property owner and be receiving water services from us to qualify .
Download information about our residential service line replacement loan
We understand that fixing failed plumbing can be a challenge if you have a limited income. You must be a residential property owner in our water service area to qualify, and income eligibility is required. Call or send an e-mail to a water management specialist for more information.
500 East Fourth Ave.
Eugene, OR 97401
9 a.m. - 5:30 p.m.