
Email our energy experts at ems.answers@eweb.org or call 541-685-7088 for more information and to get started.
For all loan specific questions, email ems.loans@eweb.org or call 541-685-7318.
In terms of heating your home, a ducted heat pump can deliver triple the energy that it consumes. That's because a heat pump moves heat from the air instead of converting it from a fuel, the way a combustion heating system does. You can reverse this cycle in the summer to cool your home. High-efficiency heat pumps are ideal for our mild Pacific Northwest climate. Ducted heat pumps installed through EWEB's program follow industry best practices in order to provide enhanced comfort, reduced energy usage, and improved indoor air quality. Systems will include the following:
Loans and rebates cannot be combined.
Some energy efficiency upgrades may be eligible for federal tax credits in addition to rebates provided by EWEB. Additional information can be found on the Energy Star website.
For questions on how or if any tax credits may apply to you, please refer to a licensed tax professional.
Step One:
Apply online here. Once we receive and process your application, we will send you a confirmation email. If you are also applying for a loan, check 'Yes' in the application and you will be guided through the required fields.
EWEB Customer Solutions
4200 Roosevelt Blvd
Eugene, OR 97402
Applications can be emailed to ems.answers@eweb.org
Step Two:
Select a contractor to do the work. Here is a list of participating contractors who have recently participated in EWEB programs. You are welcome to use contractors who are not listed. However, Ducted Heat Pump contractors must be listed on the website ptcs.bpa.gov. Talk to your contractor about installation options. This checklist may help.
After installation of the system and all required contractor documents have been received, EWEB will verify the system for program compliance and may schedule a site visit. Rebate payments will be mailed to either the participant or contractor approximately four to six weeks from the date EWEB approves the installation. Loan payments will be mailed approximately four to six weeks after the homeowner returns the signed loan contracts to EWEB.
We promote energy efficiency by offering you a streamlined and cost-effective way to replace your home's existing water heater with an energy-efficient heat pump water heater.
An energy efficient ductless heat pump is cheaper to install and operate than any other heating system.
Saving money on your energy bill may be easier than you think. Check out tips that could deliver real savings.