Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
New programs provide customers opportunities to invest in local environment, watershed protection, and future climate scientistsFind Out More
EWEB is offering new programs to help Eugene electrify its transporation sector - tackling our largest source of carbon emissionsFind Out More
EWEB, City of Eugene project reduces City Facilities carbon footprint by 16%Find Out More
While world leaders debate climate action, EWEB reflects on our community's climate successesFind Out More
At EWEB, we factor climate change into almost everything we do. As Eugene’s publicly-owned utility, we strive to fulfill our roles reducing our community’s carbon footprint, optimizing our use of clean energy, and helping our watershed adapt to a warmer climate.Find Out More
A case study of Alan Twig and his energy efficiency upgradesFind Out More
Ideas for supplying and cooking during an emergency outageFind Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
EWEB's Home Energy Score (HES) Program has concluded for 2021 with 70 property owners and tenants participating in energy audits. The program helps tenants, rental owners, and limited-income property owners better understand the energy and water usage in their properties and possibly help lower monthly utility billsFind Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.Find Out More
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
As the days get shorter and the nights get colder, many of us will turn on the heat for the first time this season. Before winter sets in, take a few steps to ensure your systems are working properly and efficiently.
Air filters, although small, do a big job—they maintain the air quality in your home and help your heater run efficiently. Clean or replace furnace filters in the fall and then regularly during the heating season, following manufacturers' recommendations.
To maximize warm air flow, make sure that furniture, rugs and window coverings don't block your vents. And make sure all the registers are open for business!
If you have outdoor equipment, check that trees, shrubs and leaves aren't blocking the unit and obstructing airflow. If your furnace is located in the garage or other indoor space, clear away any clutter that may have accumulated around it.
Give the system a test run to make sure your thermostat is functioning properly. If you have a programmable thermostat, make sure the schedule is optimized for comfort and efficiency. For electric forced air and resistance heat, we recommend 68 degrees when you're home and awake, and 7-10 degrees lower at night and when you're away from the house for several hours. If you have a heat pump, set it and forget it at 68 degrees.
If your furnace is more than fifteen years old, you might want to consider replacing it this fall with a new, high-efficiency heat pump. A heat pump can deliver two to three times more heat energy to a home than the electric energy it consumes. That can mean big savings on your energy bills. EWEB offers rebates and loans on ducted and ductless systems. Replace your older furnace before it's time to turn it on, and you can enjoy those savings all winter long.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.