
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreIn January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreEnergy Efficiency tips to help you reduce your energy usage for National Cut your Energy Costs Day
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreOctober 15, 2019
As the days get shorter and the nights get colder, many of us will turn on the heat for the first time this season. Before winter sets in, take a few steps to ensure your systems are working properly and efficiently.
Air filters, although small, do a big job—they maintain the air quality in your home and help your heater run efficiently. Clean or replace furnace filters in the fall and then regularly during the heating season, following manufacturers' recommendations.
To maximize warm air flow, make sure that furniture, rugs and window coverings don't block your vents. And make sure all the registers are open for business!
If you have outdoor equipment, check that trees, shrubs and leaves aren't blocking the unit and obstructing airflow. If your furnace is located in the garage or other indoor space, clear away any clutter that may have accumulated around it.
Give the system a test run to make sure your thermostat is functioning properly. If you have a programmable thermostat, make sure the schedule is optimized for comfort and efficiency. For electric forced air and resistance heat, we recommend 68 degrees when you're home and awake, and 7-10 degrees lower at night and when you're away from the house for several hours. If you have a heat pump, set it and forget it at 68 degrees.
If your furnace is more than fifteen years old, you might want to consider replacing it this fall with a new, high-efficiency heat pump. A heat pump can deliver two to three times more heat energy to a home than the electric energy it consumes. That can mean big savings on your energy bills. EWEB offers rebates and loans on ducted and ductless systems. Replace your older furnace before it's time to turn it on, and you can enjoy those savings all winter long.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday