
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
While commissioners are elected to represent their constituents, they rely on the expertise of EWEB engineers, technicians and other skilled professionals to inform their decisions.
Find Out MoreEugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreEWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.
Find Out MoreUsing fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreCommunity organizations, property developers and others will soon be able to submit offers to purchase and develop a 4.44-acre site in a prime location along Eugene’s burgeoning downtown waterfront district.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreEWEB’s five commissioners earlier this month voted to elect John Brown as president of the Board and Sonya Carlson as vice president.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreAs a public utility, it's important for us to be open and transparent with you-our customer-owners. Here are some highlights from this month's meeting of your citizen-elected Board of Commissioners.
Moss Adams presented the Board with a review of the audit process, financial statements and internal control recommendations. After technical review of EWEB's financial statements the auditors provided the opinion that the statements presented fairly according to accounting principles.
Moss Adams also provided a review of EWEB's compliance with federal and state laws, finding one minor instance of non-compliance due to not reporting new bank accounts to the State Treasurer within a 3-day required timeframe (ORS 295.006). EWEB's Chief Financial Officer noted that this was an oversight due to the infrequency of such a change and that there were no negative consequences as a result.
Upon reviewing EWEB's internal controls ensure accurate financial statements, Moss Adams found internal controls to be effective and offered a few suggestions for improvement.
Following last month's positive review of General Manager Frank Lawson's 2017 performance, EWEB Commissioners approved an eight percent increase in Lawson's annual compensation. The increase brings the General Manager salary to $286,470 which is inline with the average mean of comparable Northwest utilities. Data shows that other public utilities in the region paid top executives an average of $288,749 last year. The Board in 2016 awarded a two percent increase to Lawson's salary, in-part based on the fact that he had only been in the role for six months.
EWEB staff presented the Board of Commissioners with a series of questions to spark discussion around the utility's customer service policy. Topics included:
Staff will continue to bring proposed changes and questions for discussion over the coming months as a part of a policy review process.
Staff from water and electric operations and information services presented Commissioners with options for providing independent review of EWEB's Capital Improvement Plans (CIP), ranging from basic benchmarking studies to a more in-depth analysis. Commissioners agreed that having periodic review of Capital Plans would verify that EWEB is investing appropriately in infrastructure improvements and asked staff to include basic benchmarking as a part of this year's 10-year CIP review, which begins in July.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.