Related News
Related News
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Rate Setting Process is Customer Driven and Community Focused
EWEB’s Board of Commissioners is considering rate changes to help maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.
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National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.
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How does EWEB recover the costs of serving customers
Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.
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Stay cool during extreme heat events
With temperatures forecasted to reach over 100 degrees over the next several days, we've prepared some tips and tricks to help you stay cool.
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Women in STEM: Meet the woman responsible for managing our wholesale energy agreements to ensure we meet our customers energy needs
Megan Capper, the Energy Resource Manager at EWEB, began her career working in economics at BPA before joining the power planning department EWEB, ensuring we can meet the energy needs of our our customers today, tomorrow and 20 years from now.
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Substations – The resilient spine of EWEB’s electric system
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Trends that are impacting your utility rates
Needed infrastructure investments and rising costs of operations will require increases in the price of water and electric services.
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Wildfire season is here – tips and safety precautions
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Electric vehicles benefit customers and the community
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EWEB preparing for expected surge in electric vehicles
Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.
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EWEB programs make electric mobility more accessible
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Lead Green annual summary
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.
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Every Week is Infrastructure Week
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.
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EWEB begins work rebuilding 10 substations in 10 years
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.
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EWEB drinking water meets federal and state health standards again
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.
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Severe Weather Hampers EWEB Meter Readers
March 05, 2019
Due to recent severe weather conditions our meter reading staff could not safely complete their assigned routes Feb. 24-28, 2019. When meter readers are not able to obtain an actual reading, EWEB uses historical usage patterns to estimate usage for billing purposes. Customers in the following areas may receive a bill with an estimated reading:
- W. 11th Ave./S. Bertlesen Rd./Greenhill Rd.
- Crest Dr./W. 28th Ave./Hawkins Ln./Chambers St.
- E. 24th Ave./Amazon Pkwy./Agate St.
- E. Springfield up the McKenzie Hwy. through Vida
Review a map of Eugene areas or a map of upriver where meter readers could not obtain an actual reading.
If you are in one of the above areas, your next EWEB bill will reflect this estimated reading. The word "estimated" should appear in the line with the current meter reading for electric and water service. The example provided below shows the electric portion of a bill. Customers with water service will have "estimated" on the water portion of their bill as well.
Estimated readings can be higher or lower than actual usage; however, bills self-correct when the meter is read the following month, ensuring you only pay for the amount of energy and/or water that you used.
Barring any severe weather conditions, meter readers will provide actual readings next month and your following bill will reflect this "true-up" process.