Skip to Content

Important Notice About Online Bill Pay and Pay-by-Phone

Payment services will undergo maintenance 7/19 - 7/28/24. Some services will be unavailable. Click here to learn more.


(Close)

Related News

  • Related News

  • Demand for EWEB electricity during heatwave nearly broke all-time summer record

    Climate-driven weather extremes, home electrification, high-tech manufacturing and data centers will cause electricity demand to surge across the Pacific Northwest.

    Find Out More
  • EWEB explores rate increases to cover rising costs and to modernize infrastructure

    Amid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.

    Find Out More
  • EWEB prepares for rising energy demand as weekend heat wave arrives

    Electricity supply is sufficient for now, but new supplies will be necessary in the years ahead to keep pace.

    Find Out More
  • EWEB preparing for expected surge in electric vehicles

    Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.

    Find Out More
  • EWEB invests in satellite-based forestry analytics for vegetation management

    EWEB maintains over 1,300 miles of overhead transmission and distribution lines. To aid crews in identifying hazardous vegetation growth in a sometimes heavily forested service territory, EWEB is utilizing a new satellite-based forestry analytics software called Overstory.

    Find Out More
  • Show More
Please join your neighbors in reducing energy use today from 4 - 9 p.m.

August 16, 2023 Jen Connors, EWEB Communications

Hand holding a remote for adjusting the temperature of air conditioner

With excessive temperatures and wildfire conditions affecting power generation across the region, EWEB is encouraging customers to safely conserve power.

Several regional generators in the northwest have been shut down due to wildfire conditions, including EWEB’s Carmen-Smith hydroelectric facility on the McKenzie River, which has been impacted by the Lookout Fire.

Normally, EWEB can rely on the Carmen-Smith generator to meet peaks in local energy demand, limiting our need to buy expensive power on the market. But with Carmen- Smith shut down, EWEB is forced to turn to the market, where supply and demand conditions are driving prices up 

Because of supply and demand dynamics, market prices for electricity are extraordinarily high. EWEB typically buys power at around $30-50 per megawatt hour. But the utility is seeing prices of $1,000-$1,700 per megawatt hour at peak times.

At this time, EWEB is not forecasting emergency power shutoffs or “rolling blackouts.” We are simply asking customers to be mindful about how you use electricity, especially from 4 – 9 p.m. through Wednesday, Aug. 16.

“We are not panicked, and we don’t want our customers to panic,” says EWEB’s chief energy resource officer Brian Booth. “But if customers can take some simple steps to reduce or shift their electricity usage, it can reduce costs and relieve some of the strain on the grid during these extreme conditions.”

By using energy wisely and looking for opportunities to conserve, customers can reduce the impact on the regional grid. Reducing energy usage during high temperatures also relieves strain on local utility infrastructure, allowing critical equipment to cool faster overnight and helping improve overall reliability.

Here are some ways you can conserve energy 

  • Set your air conditioner to 74 degrees or higher.
  • Avoid charging electric vehicles between 4-9 p.m.
  • Use small countertop appliances instead of the stove or oven.
  • Delay running the dryer or dishwasher.
  • Turn off any unnecessary lights and electronics.

Related Programs

Integrated Resource Plan
Integrated Resource Planning Process

Integrated Resource Planning Process

EWEB’s Integrated Resource Plan (IRP) will analyze possible energy resource portfolios with a goal of creating useful insights for long-term (20-year) electricity supply planning decisions.

Integrated Resource Plan
Integrated Resource Planning Process

Integrated Resource Planning Process

EWEB’s Integrated Resource Plan (IRP) will analyze possible energy resource portfolios with a goal of creating useful insights for long-term (20-year) electricity supply planning decisions.

Save energy and money at home
Learn More

Learn More

Check out the latest about our rebate and loan programs for your home, learn more about your bill and check out some ways you can take the extra step to lower your carbon footprint.