Rate Setting Process is Customer Driven and Community Focused
EWEB’s Board of Commissioners is considering rate changes to help maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.Find Out More
National Preparedness Month: Older adults take control in 1, 2, 3
We know older adults can face greater risks when it comes to the extreme weather events and emergencies we face, especially if they are living alone, are low-income, have a disability, depend on electricity for medical needs, or live in rural areas.Find Out More
How does EWEB recover the costs of serving customers
Here’s an overview of the three primary ways EWEB recovers the costs of serving customers and generates the funds needed to keep the power on and the water flowing.Find Out More
Stay cool during extreme heat events
With temperatures forecasted to reach over 100 degrees over the next several days, we've prepared some tips and tricks to help you stay cool.Find Out More
Women in STEM: Meet the woman responsible for managing our wholesale energy agreements to ensure we meet our customers energy needs
Megan Capper, the Energy Resource Manager at EWEB, began her career working in economics at BPA before joining the power planning department EWEB, ensuring we can meet the energy needs of our our customers today, tomorrow and 20 years from now.Find Out More
EWEB establishes multipronged resiliency policy
Disaster recovery and prevention are being embedded in all operations and processes.Find Out More
Substations – The resilient spine of EWEB’s electric system
The substation redundancy ensures reliable power continues to flow to homes and businesses despite unexpected equipment failures and routine maintenance.Find Out More
Trends that are impacting your utility rates
Needed infrastructure investments and rising costs of operations will require increases in the price of water and electric services.Find Out More
Wildfire season is here – tips and safety precautions
Temperatures are heating up with weather forecasts anticipating temperatures up to 99 degrees in Eugene and the surrounding areas on the 4th of July.Find Out More
EWEB and City finalize sale of former riverfront headquarters
The two buildings on 4.4 acres will transformed into Eugene's new City Hall. EWEB and the City signed closing documents and officially handed over the site keys on Tuesday.Find Out More
Electric vehicles benefit customers and the community
The rising cost of gasoline and growing consequences of climate change are driving more and more people to look for alternatives to gas-powered vehicles. And EVs offer benefits that go beyond the gas pump.Find Out More
EWEB preparing for expected surge in electric vehicles
Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.Find Out More
EWEB programs make electric mobility more accessible
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.Find Out More
Lead Green annual summary
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.Find Out More
Every Week is Infrastructure Week
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
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New GM Brings Varied Background
August 15, 2016
Following 27 years working in a variety of engineering, marketing, finance and customer service jobs in the private sector, Frank Lawson decided to come home.
The South Eugene High School graduate wanted to be closer to his father and was interested in working for a customer-owned electric and water utility. He landed at EWEB as the electric systems engineering supervisor in 2010, and later served as the interim strategic and power planning manager.
When General Manager Roger Gray announced his departure earlier this year, Frank decided to pursue the position. EWEB commissioners, impressed with Frank's strategic vision and leadership, unanimously selected him in May to be the next general manager of Oregon's largest public utility.
"Working in a public organization where your intent is to help the community, and in our case the customers who are also the owners, is a tremendous responsibility," he said. "It's personally rewarding to do that in my hometown."
Frank's background is diverse. "I've worked in various sizes and types of organizations, the smallest being 80 people and the largest being 80,000 people," Frank said. "So, the different jobs and experiences I've had really help me understand how to get things done."
Frank knows the elected Board of Commissioners and the community have high expectations. Since taking over in late June, he has been workingwith the Board of Commissioners to implement a strategic vision that will guide EWEB through a rapidly changing and dynamic market place that will require utilities to become more efficient and nimble.
"Over the next 10 years, we'll prioritize working with our community and customers to develop strategic tools we can use to make everyday decisions," he said. "The value of strategy is it helps you decide what to do, but it also helps you decide what not to do."
Frank's plan for the next dozen or so years can be broken up into three overlapping phases.
Over the next few years, he wants EWEB to concentrate on building credibility with customers by making it easier and more affordable for them to interact with the utility. "It's key to develop and enhance trust with our customer-owners," Frank said. "Delivering water and electricity safely and reliably is critical in that effort."A second phase revolves around introducing new or enhanced services and new ways for customers to interact with EWEB." We need to better balance supply and demand by giving customers more flexible ways to do business with EWEB while giving them more control over their own energy and water use," he said.
A third component will be to capture value and deliver additional benefits to customers, Lawson said. "Are these new products and services really helping customers and are we able to return value to them?" he asked. "A lot of that value will be measured through the services and affordability of what we are offering."
Board President John Simpson said he expects Frank to lead the utility in a way that builds credibility and emphasizes the needs of customers.
"Frank Lawson's approach will deal directly with affordability, capture benefit, and return value to thecommunity," Commissioner Simpson said.
Frank plans to work with the Board of Commissioners and the community to develop strategic criteria that will also be used to guide key projects. EWEB has several large upcoming initiatives, including the development of an alternative water source and the relicensing of the Carmen-Smith hydroelectric project.
"We need to guide these projects based on how they impact our customers in terms of cost, social, and environmental impacts under both normal and new circumstances," Frank added. Both projects are large investments, and have substantial benefit to the community – especially when addressing vulnerabilities to our single water source or the Northwest electric grid.
Having spent almost three decades in the private sector where he worked to provide benefits for stockholders, Frank said he plans to make sure EWEB delivers the hallmarks of efficiency, accountability and affordability to the utility's customer-owners.
Frank said he's thrilled to be back in Eugene, where he's able to have lunch with his 91-year-old father, Herman, once a week. He has three grown daughters, and lives with his wife, Rhonda, and stepdaughter, Lily. He is an EWEB customer.