Related News
Related News
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EWEB prepares for wildfire season with risk mitigation measures
EWEB is building a more resilient electric system to weather various types of disasters, from wildfire to winter storms.
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Sustainability Snapshot - Homes for Good May 2025
Our first Sustainability Snapshop highlights a project where EWEB teamed up with longtime partner, Homes for Good, to deliver ductless heat pumps to income-eligible apartment rentals.
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EWEB environmental specialist wins prestigious awards for publication
Article recounting EWEB’s efforts to protect the McKenzie River after Holiday Farm Fire earns national recognition
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Last Call for EWEB/Lane County Septic Grants
Holiday Farm Fire recovery program now eligible for businesses, residential property owners who purchased post-fire, to cover inspection costs and new construction
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EWEB, Lane County host open house to gather feedback for “Leaburg Transportation Alternatives Analysis”
“What is the Future of the Leaburg Dam Bridge?” open house exhibit on display at Lloyd Knox Park Visitor Pavilion through July 25
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EWEB Pilots New Line Safety Program for 4th graders.
This year, EWEB is ramping up power line safety for children, specifically 4th graders.
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Improving habitat resiliency throughout the Upper McKenzie
Environmental Responsibility is a core guiding value for EWEB decision-making. This summer, EWEB continues its commitment to environmental stewardship with a robust slate of habitat enhancement updates throughout the upper McKenzie River, across the footprint of the Carmen-Smith Hydroelectric Project.
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Habitat Restoration Underway on McKenzie River
Partners at EWEB, McKenzie River Trust, the McKenzie Watershed Council, and the U.S. Forest Service broke ground on a major floodplain restoration project in Quartz Creek.
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Infrastructure upgrades at Nightingale Hosted Shelters made possible through powerful public-nonprofit partnership
Nightingale Hosted Shelters, EWEB, and the City of Eugene celebrate infrastructure milestone
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Hayden Bridge celebrates 75 years of service as EWEB looks forward to a new era of water resiliency
EWEB Water Treatment Supervisor, Toby Dixon, looks back at how the Hayden Bridge Water Filtration Plant has changed over the years and explains what EWEB is doing to secure a more resilient water future.
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EWEB opens applications for 2025 Electric Mobility Community Grant
The Eugene Water & Electric Board is now accepting applications for the 2025 Electric Mobility Grant, reinforcing EWEB's commitment to sustainability and cleaner transportation.
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Walterville Hydroelectric Project to remain offline through 2025
EWEB continues to pursue repair plans but must fulfill additional investigation requirements before resuming operation.
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Watch the Recording: Financial Preparedness for Disasters
How will you financially recover after a disaster? This seminar gives key insights into preparing your finances ahead of time.
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Greenpower subscribers vote to award Greenpower Grant to SquareOne Villages
The Greenpower Grant, funded solely by voluntary customer subscriptions, supports local sustainability projects.
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EWEB reaffirms commitment to resilience with Wildfire Mitigation Plan approval
The utility is testing new equipment, leveraging technology, and incorporating third-party expertise to bolster electric system resiliency to a range of threats, including wildfire.
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COVID-19 Update for Customers
June 04, 2020
As we enter month four of the COVID-19 crisis, we want to share a few important updates with you, our customer-owners.
Safety measures
In response to the risks posed by the coronavirus pandemic, we incorporated new measures to protect the health and safety of our employees and the public:
- EWEB offices and lobby remain closed to the public
- Employees are required to practice social distancing in the workplace (office or field) and wear masks in common areas and when working in close proximity
- Trucks, equipment, and workspaces are disinfected at least once per day
- Employees are working from home or on staggered shifts, with a gradual and responsible return of the workforce to facilities
Keeping the lights on and the water flowing
EWEB has remained open throughout the pandemic under modified conditions. Our staff have continued to perform vital work such as responding to emergency outages, operating the 24x7 water filtration plant, and supporting an unprecedented volume of billing and payment assistance requests.
Supporting our community in crisis
In the last few months, we've assisted more than 4,000 customers with bill credits through our Customer Care program. Thousands more have enrolled in flexible payment arrangements or deferred loan payments.
Taking steps toward economic recovery
Financial recovery will be a slow process and a community-wide effort. As an essential service provider, we know that electricity and water are foundational to all other areas of the economy, healthcare, and public safety. We also recognize that this is a challenging time for many local residents and businesses, and some may be struggling to keep up with utility payments.
As your community-owned utility, we will take the necessary steps to emerge from this crisis with the dual goal of protecting vulnerable customers while keeping the utility financially and operationally resilient. This means closely monitoring the temporary moratorium on service disconnections, and taking steps to help residential and business customers maintain or re-establish good account standing. We are actively working on programs to do just that, and look forward to sharing those in the very near future.
Together we are powerful
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates. Looking ahead, every decision we make will continue to reflect our core values as your community-owned utility:
- Safety of our workforce and the public
- Reliability of drinking water and electricity
- Responsibility for financial and natural resources
- Community support and service
A way to help others
EWEB makes funds available to help customers who have lost their jobs due to the pandemic and others with limited incomes. But the need is much greater than we are able to meet. If you have been thinking about ways you can help our community during the COVID-19 pandemic, a donation to Energy Share will help keep the lights on for families in need. Make a one-time donation or pledge a recurring amount at eweb.org/energyshare.