Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.Find Out More
In Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.Find Out More
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
Our skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.Find Out More
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.Find Out More
A wrap up of the May 2nd EWEB Board of Commissioners MeetingFind Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Today and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.Find Out More
The EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.Find Out More
It’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.Find Out More
EWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.Find Out More
March 18, 2020
EWEB on March 14 temporarily suspended disconnections for nonpayment to allow you more time to pay if you need it. We also will not charge late fees during this time.
We provide services that are vital to our community and we understand that now, maybe more than ever, our customers need reliable power and water as you navigate the uncertainty and challenges ahead. As a community-owned, nonprofit utility, we have always worked with our customers in crisis, and this time is no different.
If you are facing hardship or need assistance, contact our customer service team.
During this uncertain time, we don't want customers who may already be struggling financially to accrue large utility bill balances that may be even harder to pay-off later. We encourage customers to contact us to inquire about programs that could be beneficial to avoid accruing a large overdue balance.
We know the impacts of COVID-19 are far-reaching and customers will feel the financial impact for months ahead. Like much of the country, we don't know when business will return to normal, including when disconnections may resume. We will work with customers who have fallen behind when that transition occurs. We ask that if you start to fall behind on payments, please reach out so we are better prepared to support customers during whatever the transition back to "normal business" may be.
Contact customer service at 541-685-7000 for help or to set up a payment plan.
We recognize that the COVID-19 outbreak means that a lot of our customers are spending more time at home now, which could lead to higher utility bills. Managing your usage during this time can help lower your bills.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday