Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
Our skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.Find Out More
A wrap up of the May 2nd EWEB Board of Commissioners MeetingFind Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Follow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.Find Out More
Today and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.Find Out More
The EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.Find Out More
It’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.Find Out More
EWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.Find Out More
Crews are identifying and addressing equipment failures before wildfire season and doing so mitigates risk of fire ignition.Find Out More
As a utility, EWEB is known for providing water and electricity to Eugene residents. But EWEB also operates the largest publicly owned open-access fiber network in Oregon. The infrastructure of underground fiber that connects high-speed internet in downtown Eugene needs to be maintained. Gretchen Lowen is the engineering technician who oversees changes or additions to EWEB’s fiber system.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
The EWEB Board of Commissioners meet on the first Tuesday of the month.Find Out More
December 06, 2019
Eugene Water & Electric Board commissioners in early December unanimously approved a $329 million 2020 budget that includes no overall residential electric or water price increases.
2020 will mark the fifth time in the past six years with no residential electric price increase, and the third year in a row with no jump in residential water prices.
While water prices for EWEB customers will remain flat, our wholesale water customers such as the city of Veneta and the River Road and Santa Clara Water Districts will see a slight increase.
Holding prices steady is part of our ongoing Affordability Initiative to become more efficient, lower operating costs and reduce and restructure debt while still investing in capital projects that help improve reliability and emergency preparedness.
"Fostering customer confidence by maintaining sustainable spending levels will continue to be a primary focus for EWEB as is assessing the trend of how much of customers' median income is spent on utility bills," said Susan Fahey, chief financial officer and assistant general manager.
The "percentage of median income" metric is a good benchmark for measuring our progress on affordability. In 2017, for example, the monthly water and electric bill for the average residential customer was about 4.1 percent of the Eugene median household income. Through various cost-containment and efficiency strategies, that burden has been reduced to 3.7 percent. We will continue to look for ways to further ease the utility burden.
Our improved financial metrics haven't escaped the notice of the major credit rating services. Fitch Ratings in early November awarded EWEB's Electric System an "AA-," and Moody's Investor Service followed with an "Aa2" rating for the Water System.
These strong credit ratings will help reduce borrowing costs when we issue future bonds for capital investments like rebuilding the Carmen-Smith Hydroelectric Project and our planned water system improvements over the next decade.
Lower borrowing costs will help us mitigate the impact of future electric and water price increases.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday