
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
This unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreAt this rodeo, power poles take the place of bulls and electric workers stand in for cowboys.
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreEugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreEWEB’s Board of Commissioners approved the utility’s first Wildfire Mitigation Plan during the July 5 Board meeting.
Find Out MoreUsing fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreA new digital fire lookout tower will soon be able to spot small fires before they threaten communities and infrastructure in the upper McKenzie River Valley, thanks to a new ALERTWildfire camera installed Monday on a communications tower owned and operated by the Eugene Water & Electric Board (EWEB).
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreAs part of EWEB's relicensing requirements for the Carmen-Smith Hydroelectric Project, we are reducing the risk of birds colliding with electricity.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreOn April 12, EWEB dispatched a two-person crew with a bucket truck to assist with repairs and restoring electric service for Columbia River Public Utility District, which serves customers in Columbia County, north of Portland.
Find Out MoreWe are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.
High temperatures can stress the electric distribution system, particularly transformers and underground power cables. When daytime highs near or exceed the 100-degree mark, which is more typical of late July and August, we have more underground powerlines fail.
Please keep in mind that underground cable failures often take longer to repair than overhead cables. The high temps, coupled with increased electric demand to run air conditioners, can overheat the oil in overhead and underground transformers, causing them to fail.
Underground cable failures, along with overheated transformers, can cause outages. Our crews know the temperature is forecasted to approach 100 degrees over the next few days and will be ready to respond to any outages.
If you do experience an outage, don't hesitate to let us know by calling our toll-free outage reporting line at 1-844-484-2300, or by texting "out" to TXEWEB (893932).
EWEB has enough energy to supply customers, but extreme heat can create "peak demand" events that tax the regional grid as people crank up air conditioning units to stay safe and cool.
In Oregon, we are part of the Western grid, which connects 11 states plus the Canadian provinces of Alberta and British Columbia. The interconnection of the western grid not only provides access to diverse resources (hydro, wind, solar and more) but also allows utilities to share power across a vast transmission system to help balance supply and demand.
With our wealth of hydroelectric sources and an interconnected grid across the west, EWEB customers have been relatively well-protected from widespread power shortages, even during surges in demand. However, the climate crisis is likely to create longer, hotter summers that can create problems for the grid.
Here in the Pacific Northwest, EWEB is part of an organized effort involving multiple utilities to ensure that collectively we have adequate power resources and reliable systems across the region.
And our power resources team is proactively working to ensure that EWEB's portfolio of resources can absorb increased supply and demand uncertainty. For example, we proactively purchased additional energy on the wholesale market to cover expected demand and we have a program for working with major customers to shift loads away from the hottest parts of the day.
If you would like to learn more about efforts to optimize our power resources, infrastructure, and services so that we can continue to serve our community with clean, affordable and reliable power, check out our Integrated Resource Planning page.
Improving the overall energy efficiency of your home is critical. Homes with efficient heating systems and good insulation use less energy, which can be important in extreme weather events.
Using less electricity during peak usage times can also benefit our local grid and power resources. Shifting energy use to "off-peak" can be as simple as running the dishwasher, charging your electric car, or doing the laundry later at night (after 9 p.m.).
Finally, watching our water use can help the grid as well. It takes a lot of energy to treat and deliver the water you use every day. It takes even more energy to turn it into hot water. Saving water saves energy, which in turn reduces greenhouse gas emissions. Fixing leaks around the house, taking shorter showers, and planting "water-wise" landscapes are also great ways to take care of our water source, the beautiful McKenzie River.
EWEB crews are getting ready to deal with the stress that extreme heat may place on our electric system. While we hope to avoid power outages and will resolve any outages that do occur as quickly and safely as possible, we always encourage customers to plan ahead for staying cool, fed, and hydrated in the event the power does go out.
Have alternate plans for refrigerating medicines or using power-dependent medical devices. Create an outage kit with a few basic items, such as:
Plan ahead to relocate to a friend or family member's home or to a shelter, especially if you have a medical condition that requires electricity or you'll need to work or learn from home during an outage. Find more emergency preparedness tips and sign up for EWEB's Pledge to Prepare at eweb.org/emergencyprep.
Air conditioning is one way to cool your home, but the energy use can quickly add up on your utility bill. Fortunately for us in the green and temperate Pacific Northwest, we have many alternatives that can keep our homes comfortable in the summer with less energy use. A combination of proper insulation, energy-efficient windows and doors, shading, and ventilation will usually keep your home cool, with a low amount of energy use.
Some of our tips are free and can be used on a daily basis to increase your savings; others are simple and inexpensive actions you can take to ensure maximum savings through the warm months.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.