Nine days without power: My ice storm story as an EWEB customer and employee
While beautiful and peaceful, buying a home on the edge of the forest and surrounded by trees has its tradeoffs. Moving “upriver,” I knew there would be more threats to prepare for, including Mother Nature’s seasonal surprises.Find Out More
Preparation and Resilience: How EWEB Maintained Water Service During Recent Ice Storm
Learn about the projects and people that helped EWEB keep water flowing throughout the extreme weather event.Find Out More
EWEB crews focusing on restoring electric service for Hayden Bridge Water Filtration Plant
With more ice forecasted for Tuesday, all EWEB crews are in the field assessing outages and restoring power.Find Out More
Leaburg Decommissioning Action Plan
Plan details next steps through regulatory processes to begin dismantling Leaburg Dam by 2032.Find Out More
Start the New Year saving money with energy saving tips
We know that saving money is important to our customers. Using energy and water wisely is a great way to reduce your monthly utility bill, even as the costs of electricity and water rise. EWEB has several steps you can take to reduce your usage and even make your home feel more comfortable.Find Out More
Currin Substation: End of year update
EWEB Engineer Philip Peterson explains what's been happening in the final stretch to complete the substation rebuild.Find Out More
EWEB Recognized with Excellence in Communications Awards from American Public Power Association
We are proud to have been recognized with two Excellence in Public Power Communications Awards for 2023 from the American Public Power Association (APPA).Find Out More
Let's talk turkey. If a disaster strikes, is your family ready?
Many of us avoid discussing politics over the dinner table in the spirit of family peace and harmony. But here's a topic that can bring everyone together: emergency preparedness.Find Out More
EWEB now offering a Smart Thermostat rebate program
EWEB is excited to announce a new residential rebate program to provide electric customers with free or greatly discounted Smart Thermostats to customers whose primary source of heating is from an electric forced-air furnace or heat pump.Find Out More
Your EWEB Rates at Work: Investing Today for a Resilient Tomorrow
For more than a century, EWEB has planned, built, and maintained the systems that deliver safe, reliable, and environmentally responsible power and water to Eugene homes and businesses.Find Out More
Have an energy efficient and water conscious holiday season
The holiday season is officially upon us. Whether you are celebrating a special holiday or just sharing a meal with close friends and family, hosting can cause some unexpected energy and water usage increases – resulting in a higher utility bill. We’ve prepared some tips on how you can save energy and water this holiday season.Find Out More
River Road Substation returns to service after infrastructure upgrades
Supply chain shortages and proactive infrastructure investments, including constructing seismic foundations and implementing control modernization, have played a role in the substation's return-to-service timeline.Find Out More
Tips to Prepare Your Pipes for Freezing Weather
The cold has arrived - here are tips to protect your pipes from freezing.Find Out More
EWEB’s water infrastructure projects designed for reliability during major disasters
As communities nationwide Imagine a Day Without Water, EWEB strives to ensure such a day never happens.Find Out More
The importance of managed electric vehicle charging explained
EWEB has much to handle related to EV charging infrastructure. To ensure that the switch from gasoline-powered vehicles to electric vehicles reduces the most emissions possible at the lowest cost possible, we need to implement managed EV charging.Find Out More
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We're prepared for extreme heat and high electric use. Learn how you can be ready too.
July 28, 2022
We are ready to deal with the stress that extreme heat may place on our electric system. We encourage customers to be prepared, stay cool and hydrated and practice safety by developing an emergency plan and checking in on neighbors.
In extreme temperatures, electricity is more important than ever
High temperatures can stress the electric distribution system, particularly transformers and underground power cables. When daytime highs near or exceed the 100-degree mark, which is more typical of late July and August, we have more underground powerlines fail.
Please keep in mind that underground cable failures often take longer to repair than overhead cables. The high temps, coupled with increased electric demand to run air conditioners, can overheat the oil in overhead and underground transformers, causing them to fail.
Underground cable failures, along with overheated transformers, can cause outages. Our crews know the temperature is forecasted to approach 100 degrees over the next few days and will be ready to respond to any outages.
If you do experience an outage, don't hesitate to let us know by calling our toll-free outage reporting line at 1-844-484-2300, or by texting "out" to TXEWEB (893932).
Extreme heat can impact the electric grid
EWEB has enough energy to supply customers, but extreme heat can create "peak demand" events that tax the regional grid as people crank up air conditioning units to stay safe and cool.
In Oregon, we are part of the Western grid, which connects 11 states plus the Canadian provinces of Alberta and British Columbia. The interconnection of the western grid not only provides access to diverse resources (hydro, wind, solar and more) but also allows utilities to share power across a vast transmission system to help balance supply and demand.
With our wealth of hydroelectric sources and an interconnected grid across the west, EWEB customers have been relatively well-protected from widespread power shortages, even during surges in demand. However, the climate crisis is likely to create longer, hotter summers that can create problems for the grid.
Ensuring adequate power resources and reliable systems across the region
Here in the Pacific Northwest, EWEB is part of an organized effort involving multiple utilities to ensure that collectively we have adequate power resources and reliable systems across the region.
And our power resources team is proactively working to ensure that EWEB's portfolio of resources can absorb increased supply and demand uncertainty. For example, we proactively purchased additional energy on the wholesale market to cover expected demand and we have a program for working with major customers to shift loads away from the hottest parts of the day.
If you would like to learn more about efforts to optimize our power resources, infrastructure, and services so that we can continue to serve our community with clean, affordable and reliable power, check out our Integrated Resource Planning page.
EWEB customers can contribute to a more stable, resilient grid
Improving the overall energy efficiency of your home is critical. Homes with efficient heating systems and good insulation use less energy, which can be important in extreme weather events.
Using less electricity during peak usage times can also benefit our local grid and power resources. Shifting energy use to "off-peak" can be as simple as running the dishwasher, charging your electric car, or doing the laundry later at night (after 9 p.m.).
Finally, watching our water use can help the grid as well. It takes a lot of energy to treat and deliver the water you use every day. It takes even more energy to turn it into hot water. Saving water saves energy, which in turn reduces greenhouse gas emissions. Fixing leaks around the house, taking shorter showers, and planting "water-wise" landscapes are also great ways to take care of our water source, the beautiful McKenzie River.
Plan ahead for emergencies
EWEB crews are getting ready to deal with the stress that extreme heat may place on our electric system. While we hope to avoid power outages and will resolve any outages that do occur as quickly and safely as possible, we always encourage customers to plan ahead for staying cool, fed, and hydrated in the event the power does go out.
Have alternate plans for refrigerating medicines or using power-dependent medical devices. Create an outage kit with a few basic items, such as:
- Stored or bottled water
- Flashlights and fresh batteries
- Back-up batteries for cellphones
- Battery-powered or hand-held fans
- Frozen cold packs
Plan ahead to relocate to a friend or family member's home or to a shelter, especially if you have a medical condition that requires electricity or you'll need to work or learn from home during an outage. Find more emergency preparedness tips and sign up for EWEB's Pledge to Prepare at eweb.org/emergencyprep.
Cooling tips for your home
Air conditioning is one way to cool your home, but the energy use can quickly add up on your utility bill. Fortunately for us in the green and temperate Pacific Northwest, we have many alternatives that can keep our homes comfortable in the summer with less energy use. A combination of proper insulation, energy-efficient windows and doors, shading, and ventilation will usually keep your home cool, with a low amount of energy use.
Some of our tips are free and can be used on a daily basis to increase your savings; others are simple and inexpensive actions you can take to ensure maximum savings through the warm months.