We are currently experiencing technical difficulties with our outage reporting system.
Our team is actively working to fix the issue. If you are experiencing a power outage, please check our Outage Map to see if it has already been reported. To report a power outage that does not appear on the map, please call 541-685-7000, select option 2 and follow the prompts.
Commissioners supportive of General Manager's recommendation to remove Leaburg DamFind Out More
On a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.Find Out More
At the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.Find Out More
Imagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?Find Out More
By partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.Find Out More
EWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.Find Out More
EWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.Find Out More
EWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.Find Out More
Local middle school students from around the area learned about the entire life cycle of salmon along the McKenzie River at Salmon Watch 2022, which was held at the EWEB spawning channel. The field trip took place during peak salmon spawning season, when fish that are at least two feet long are reaching the end of their journey from the ocean to their natal streams.Find Out More
EWEB is bringing back our annual poster contest for Public Power Week, and needs your help to select our top 5 winners!Find Out More
EWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.Find Out More
Eugene’s first black-owned house generates clean energy and community connectionsFind Out More
At this rodeo, power poles take the place of bulls and electric workers stand in for cowboys.Find Out More
How has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?Find Out More
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
The COVID-19 pandemic has changed almost everything for our community, except the need for reliable power and water at affordable rates.
As a community-owned, nonprofit utility, we have always worked with our customers in crisis, and this time is no different. Here's how you can get help with your bill or help others during these difficult times.
We recognize that COVID-19 has resulted in financial hardship for many in our community. To support our customers, we implemented the following relief measures:
Pausing Disconnections for Non-payment
In mid-March EWEB voluntarily issued a moratorium on service disconnections, allowing customers who are financially impacted by the pandemic to temporarily defer payments without worrying about losing electric services. Customers who are behind on payment will still owe EWEB for service, they will just not lose power at this time.
Accepting Partial Payments without Penalties
If you can't pay your bill in full at this time, it is smart to make at least partial payments as you are able. We are not charging late fees at this time. Partial payments will help keep your balance manageable and reduce your risk of future disconnection once the moratorium is over.
There are several safe and easy ways to pay your bill, including online and over the phone. View ways to pay.
Customer Care Bill Assistance
EWEB offers a $260 bill credit annually to income-eligible customers. In response to the economic disruptions caused by the coronavirus, we have temporarily extended the $260 bill assistance credit to customers who have lost their job.
Across Eugene, residents, businesses, healthcare providers and government organizations have come together to support the community during this challenging time.
For those who can, thank you for paying your bill on time.
Our ability to recover costs keeps EWEB financially and operationally resilient and ensures that investments in reliability, clean energy, and affordability are not lost and can be strengthened into the future.
If you have the means, consider a donation to Energy Share.
EWEB makes funds available to help customers who have lost their jobs due to the pandemic and others with limited incomes. But the need is much greater than we are able to meet. If you have been thinking about ways you can help our community during the COVID-19 pandemic, a donation to Energy Share will help keep the lights on for families in need. Make a one-time donation or pledge a recurring amount online or with your next bill.
4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.