
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
EWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreEnergy Efficiency tips to help you reduce your energy usage for National Cut your Energy Costs Day
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreAt Alton Baker Park this week, Eugene 4J elementary students bid farewell to baby salmon they’d raised from eggs in their classrooms this fall. The activity was part of the Salmon Education Program funded by EWEB grants.
Find Out MoreOn a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreEWEB conducted a multi-agency spill drill on the Willamette River this week. The practice session was to help refresh and hone skills that will be essential to respond to an actual disaster involving an oil spill in the Willamette.
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB is bringing back our annual poster contest for Public Power Week, and needs your help to select our top 5 winners!
Find Out MoreEWEB’s electric safety trailer is an interactive tool for the public to learn how to react in a potentially dangerous situation.
Find Out MoreThis unique opportunity to reduce the infrastructure footprint and maintenance costs will also improve wildfire mitigation because less infrastructure means less chance of ignition or damage from a fire.
Find Out MoreWe are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreAt this rodeo, power poles take the place of bulls and electric workers stand in for cowboys.
Find Out MoreMarch 02, 2018
Did you know that rental units comprise half of the available housing in Eugene? A 2017 study by the University of Oregon Business Consulting Group identified that more than 6,000 of those rentals are in need of energy-saving upgrades.
Supporting vulnerable members of our community with conservation and efficiency programs is a priority for EWEB, which is why we are once again helping tenants and rental owners lower monthly utility bills through the Home Energy Score program.
"We care about energy efficiency because it plays such an important role in a customer's total electric bill," says Matt Lutter, an EWEB energy management specialist. "The program focuses on rental housing because many rentals are inefficient and costly to heat, and there are often significant barriers to making efficiency improvements in these homes."
One barrier is what is known as "split incentives." Property owners don't make efficiency investments because the renters pay the energy bills, and renters don't make investments in property they don't own. A Home Energy Score is similar to a vehicle's miles-per-gallon rating. The score allows customers to compare the energy performance of their rental home to other homes nationwide.
EWEB has offered on-site energy audits for homes (both owner-occupied and rentals) and businesses for a number of years, but the HES program is focused exclusively on rental housing.
"When rental owners see the Home Energy Score report, we hope they will be more likely to invest in the efficiency upgrades that will make their rentals more comfortable and affordable, even if they are not paying the utility bills," says Matt.
The process starts with a Qualified Assessor collecting energy and water information during a brief walk-through of the home. In addition to scoring the home, EWEB will provide the tenant and landlord with the average monthly energy costs, a list of recommended improvements and the estimated cost savings.
The program is a partnership between EWEB, the University of Oregon's Department of Sustainability and the city of Eugene. EWEB trained nine interns from UO to become state-approved Home Energy Assessors. The city pays the interns' wages, making this a cost-effective effort for EWEB.
This is the Home Energy Score program's second year. In 2017, EWEB scored 248 rental properties, and landlords invested over $100,000 in energy efficiency improvements with the help of EWEB's rebates and zero percent interest loans. The 2018 HES program has been expanded to include water efficiency and leak detection.
Learn more about the Home Energy Score program and apply online.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday