
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
We are working to ensure our systems are ready to perform through extreme heat. Check out tips and resources to help you stay safe and comfortable while conserving energy.
Find Out MoreEWEB's new map displays water quality sampling results and can advise McKenzie River recreationalists where to avoid areas with toxic algae
Find Out MoreHow has EWEB prepared to deliver power and water to all these athletes and spectators from around the world?
Find Out MoreEugene Water & Electric Board Commissioners are looking to the future in an uncertain time.
Find Out MoreIn 2022, residential rates increased for the first time in five years. Looking ahead, a variety of long-term critical projects coupled with short-term supply chain and inflationary pressures and a dynamic power supply market are likely to impact the prices customers pay for water and power.
Find Out MoreA new digital fire lookout tower will soon be able to spot small fires before they threaten communities and infrastructure in the upper McKenzie River Valley, thanks to a new ALERTWildfire camera installed Monday on a communications tower owned and operated by the Eugene Water & Electric Board (EWEB).
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreEWEB is offering an updated suite of environmental programs designed for customers who want to save money, water and energy while taking their commitment to sustainability to the next level. At the same time, EWEB is also injecting $100,000 of additional funding into our solar photovoltaic (PV) program.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreAt the March 2 EWEB Board meeting, Commissioners approved a new program that will pay for wildfire restoration projects in the watershed through a temporary flat fee assessed to customer water bills beginning later this year.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents by addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat.
The 2020 Holiday Farm Fire caused extensive damage to the McKenzie watershed, by reducing tree cover and creating toxic ash, debris, and sediment that can wash into the river, degrading drinking water quality and increasing treatment costs.
In recent storm events, enhanced monitoring in the river has detected fire-related increases in metals, nutrients, solids, bacteria, and organic carbon. Fortunately, these impacts have been short-lived, and the water quality issues experienced so far are well within the capacity of EWEB's treatment plant to handle. Read more about your drinking water quality.
The Watershed Recovery Fee will be assessed to all residential and commercial customers based on meter size. For most residential and business customers, the fee will be a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, will pay more ($4.50 to $30 per month) based on meter size.
The fee will go into effect mid-2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
EWEB Commissioners voted unanimously to adopt the fee that will raise $12 million over a five-year period to fund critical response and recovery efforts.
"I fully support the fee and view this as money well spent," said EWEB Board President Mindy Schlossberg, who represents the entire city in the at-large position. "It's our responsibility to take care of watershed. I'm proud of the work EWEB is doing and I think this will serve as a model for many other communities who recognize that wildfires are becoming more and more common."
Over more than a decade of outreach and research, customers have expressed a clear and unchanging priority—ensuring safe, reliable drinking water remains the most important EWEB program.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program and provide financial resources to ensure that our community's most basic need for clean, safe, and abundant drinking water is reliably met.
EWEB is exploring ways to mitigate the fee's impact on limited-income customers. We will share more details about the Watershed Recovery Fee with all customers in the coming weeks and months.
Learn more about protecting drinking water in the aftermath of the Holiday Farm Fire.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.