Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Learn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.Find Out More
National Infrastructure Week (May 14-20) may be a politically charged quip on the national stage, but for EWEB, the urgency and importance of infrastructure is no joke.Find Out More
By upgrading substations – key nodes in the electric grid – EWEB is investing today in a resilient electric grid for the future.Find Out More
Seventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.Find Out More
Millions of dollars of investment have prevented the major harm from the Holiday Farm Fire, EWEB’s annual State of the Watershed Report finds.Find Out More
EWEB employs multiple methods of safeguarding drinking water, from the source to the tap.Find Out More
The application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.Find Out More
EWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.Find Out More
Follow along as the Currin Substation, the first of 10 substations in 10 years, is rebuilt from the ground up as part of EWEB's Capital Improvement Plan for major infrastructure investments to rehabilitate, replace, and install new infrastructure.Find Out More
EWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.Find Out More
Old reservoir leaks, threatening water quality, and will fail when a major earthquake strikes.Find Out More
Carbon is everywhere. But do we really understand what it is and what is being referred to when people mention it? We are taking it back to the basics in this article that breaks down carbon and explains what it is at it's most basic element and why we need to pay attention to it.Find Out More
EWEB customers use more than twice as much water in the hot, dry summer months, compared to the cold, rainy winter months. The higher summer water use can almost assuredly be attributed to customers watering their lawns and gardens.Find Out More
The Eugene Water & Electric Board (EWEB) is expanding its capacity to provide water to customers in case of an emergency.Find Out More
EWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.Find Out More
March 17, 2021
At the March 2 EWEB Board meeting, Commissioners approved a new program that will pay for wildfire restoration projects in the watershed through a temporary flat fee assessed to customer water bills beginning later this year.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents by addressing immediate risks such as erosion from high burn areas and redevelopment along the river, as well as longer-term resiliency investments to restore floodplain areas that are critical to water quality and habitat.
The 2020 Holiday Farm Fire caused extensive damage to the McKenzie watershed, by reducing tree cover and creating toxic ash, debris, and sediment that can wash into the river, degrading drinking water quality and increasing treatment costs.
In recent storm events, enhanced monitoring in the river has detected fire-related increases in metals, nutrients, solids, bacteria, and organic carbon. Fortunately, these impacts have been short-lived, and the water quality issues experienced so far are well within the capacity of EWEB's treatment plant to handle. Read more about your drinking water quality.
The Watershed Recovery Fee will be assessed to all residential and commercial customers based on meter size. For most residential and business customers, the fee will be a flat $3 per month (based on a 1-inch or smaller water meter). Some customers, such as large businesses and those with extensive irrigation needs, will pay more ($4.50 to $30 per month) based on meter size.
The fee will go into effect mid-2021 and will be in place for 60 months (5 years), at which time it will automatically sunset.
EWEB Commissioners voted unanimously to adopt the fee that will raise $12 million over a five-year period to fund critical response and recovery efforts.
"I fully support the fee and view this as money well spent," said EWEB Board President Mindy Schlossberg, who represents the entire city in the at-large position. "It's our responsibility to take care of watershed. I'm proud of the work EWEB is doing and I think this will serve as a model for many other communities who recognize that wildfires are becoming more and more common."
Over more than a decade of outreach and research, customers have expressed a clear and unchanging priority—ensuring safe, reliable drinking water remains the most important EWEB program.
The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program and provide financial resources to ensure that our community's most basic need for clean, safe, and abundant drinking water is reliably met.
EWEB is exploring ways to mitigate the fee's impact on limited-income customers. We will share more details about the Watershed Recovery Fee with all customers in the coming weeks and months.
Learn more about protecting drinking water in the aftermath of the Holiday Farm Fire.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday