
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.
Find Out MoreEWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.
Find Out MoreIt's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.
Find Out MoreOn June 18, with the help of community neighbors, EWEB inaugurated a new emergency water station at the Lane County Fairgrounds.
Find Out MoreThe tour focused on the coordinated response to the Holiday Farm Fire, emphasizing the effectiveness of large-scale floodplain enhancement projects for mitigating the impacts of sedimentation and increasing water temperatures.
Find Out MoreEWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.
Find Out MoreAs a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.
Find Out MoreAs a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.
Find Out MoreHere’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!
Find Out MoreEugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.
Find Out MoreSeveral hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.
Find Out MoreRecent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.
Find Out MoreEWEB Leads "Spill Drill" to test HazMat Response
Find Out MoreHave you ever thought about where your drinking water comes from? What about where your wastewater goes?
Find Out MoreEWEB helps fund floodplain restoration project
Find Out MoreAccess to clean water is vital to public health, safety, and the economy.
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps, and storage reservoirs. But these complex construction and engineering projects reliably deliver clean water to our homes and businesses 24 hours a day, 365 days a year.
Drinking Water Week celebrated annually in the first week of May, offers a great opportunity to think about the systems and people behind the scenes. Whether it's an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Long-term planning and cost-effective investments in water reliability have served EWEB customers well for more than 100 years. As critical infrastructure ages and new challenges arise, continued investment is needed to ensure uninterrupted delivery of the high-quality drinking water that supports Eugene's quality of life and a healthy local economy.
EWEB maintains 800 miles of pipes, 22 water tanks, dozens of pump stations, and other critical facilities. Our source-to-tap drinking water programs are helping keep those systems prepared and adaptable to future changes. We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.
As we continue to care for critical infrastructure, we're also investing in the source of our drinking water-the McKenzie River and its surrounding watershed. In the aftermath of the Holiday Farm Fire, we're working with partners in the McKenzie valley to revegetate burned properties, encourage smart rebuilding away from the river, and acquire destroyed properties for conservation management. Our goal is to build back stronger and with greater resilience to future natural disasters.
To help fund that investment, EWEB's elected Board of Commissioners recently approved a new Watershed Recovery Fee that will be assessed to all residential and commercial customers beginning this summer. The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.
Each year, EWEB presents a Consumer Confidence Report, also known as our Drinking Water Quality Report. This document combines required annual notices about contaminants with important facts about the source and quality of your drinking water. In the 2020 report, you'll find information about:
Read the 2020 Drinking Water Quality report online or request a printed copy by contacting us at 541-685-7861 or water.quality@eweb.org. Para una copia de este informe en español, contáctenos en eweb.answers@eweb.org o 541-685-7000.
4200 Roosevelt Blvd.
Eugene, OR 97402
800-841-5871
541-685-7000
Open Monday-Friday
Phone hours: 9 a.m. - 6:30 p.m.