Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
Recent material shortages have EWEB increasingly concerned about our ability to meet timelines for electric and water construction projects.Find Out More
EWEB Leads "Spill Drill" to test HazMat ResponseFind Out More
Have you ever thought about where your drinking water comes from? What about where your wastewater goes?Find Out More
EWEB helps fund floodplain restoration projectFind Out More
The security of the community's water supply is tied directly to the health of the McKenzie Watershed and EWEB is investing in the long-term health and quality of life for residents for generations to come.Find Out More
A year after the Holiday Farm Fire, EWEB and the Pure Water Partners are working with landowners in the burn zone to restore riparian forests and mitigate future fires.Find Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
As climate change increases the frequency and intensity of extreme weather events, Eugene Water & Electric Board is serious about making the necessary investments to ensure we can provide safe and reliable water and electricity.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
EWEB will continue the annual closure of our College Hill Reservoir over the Fourth of July holiday and prohibit fireworks on the property grounds.Find Out More
In the McKenzie River Basin, we can actually count on years of stored water supply - thanks to the McKenzie’s unique geology.Find Out More
A disruption last week at a major chlorine producer in Longview, Wash., created a chlorine and caustic soda supply shortage that has affected water and wastewater utilities in Oregon and along the West Coast. Learn what EWEB is doing to protect our community's infrastructure.Find Out More
EWEB is aware of the potential chlorine and caustic soda supply shortage that could affect water and wastewater utilities in Oregon and along the West Coast. The good news is that our customers are unlikely to see any impacts should the chlorine shortage intensify.Find Out More
Access to clean water is vital to public health, safety, and the economy.
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.
It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps, and storage reservoirs. But these complex construction and engineering projects reliably deliver clean water to our homes and businesses 24 hours a day, 365 days a year.
Drinking Water Week celebrated annually in the first week of May, offers a great opportunity to think about the systems and people behind the scenes. Whether it's an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.
Long-term planning and cost-effective investments in water reliability have served EWEB customers well for more than 100 years. As critical infrastructure ages and new challenges arise, continued investment is needed to ensure uninterrupted delivery of the high-quality drinking water that supports Eugene's quality of life and a healthy local economy.
EWEB maintains 800 miles of pipes, 22 water tanks, dozens of pump stations, and other critical facilities. Our source-to-tap drinking water programs are helping keep those systems prepared and adaptable to future changes. We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.
As we continue to care for critical infrastructure, we're also investing in the source of our drinking water-the McKenzie River and its surrounding watershed. In the aftermath of the Holiday Farm Fire, we're working with partners in the McKenzie valley to revegetate burned properties, encourage smart rebuilding away from the river, and acquire destroyed properties for conservation management. Our goal is to build back stronger and with greater resilience to future natural disasters.
To help fund that investment, EWEB's elected Board of Commissioners recently approved a new Watershed Recovery Fee that will be assessed to all residential and commercial customers beginning this summer. The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.
Each year, EWEB presents a Consumer Confidence Report, also known as our Drinking Water Quality Report. This document combines required annual notices about contaminants with important facts about the source and quality of your drinking water. In the 2020 report, you'll find information about:
Read the 2020 Drinking Water Quality report online or request a printed copy by contacting us at 541-685-7861 or email@example.com. Para una copia de este informe en español, contáctenos en firstname.lastname@example.org o 541-685-7000.
4200 Roosevelt Blvd.
Eugene, OR 97402
Phone hours: 9 a.m. - 6:30 p.m.