Skip to Content

Important Notice About Online Bill Pay and Pay-by-Phone

Payment services will undergo maintenance 7/19 - 7/28/24. Some services will be unavailable. Click here to learn more.


(Close)

Related News

  • Related News

  • EWEB, SUB and RWD join forces at Lane County Fair to distribute water to fairgoers

    The Eugene Water & Electric Board, Springfield Utility Board and Rainbow Water District are teaming up for the 9th year to provide fairgoers with clean, cold free water.

    Find Out More
  • EWEB explores rate increases to cover rising costs and to modernize infrastructure

    Amid rising inflation and other challenges, rate increases are necessary to maintain reliable utility services and fund critical investments in Eugene’s water and electric infrastructure.

    Find Out More
  • EWEB preparing for expected surge in electric vehicles

    Electric vehicle (EV) sales are poised to skyrocket in the years ahead as technology improves, more models hit the market, prices fall and regulations limit the sale of gas-powered vehicles. And EWEB is preparing for this surge.

    Find Out More
  • EWEB bids a fond farewell to College Hill Reservoir and prepares for modern drinking water storage tanks

    Several hundred Eugene residents came together on May 30 for a Farewell Celebration at EWEB’s College Hill Reservoir before demolition and construction to build modern drinking water storage tanks begins later this year.

    Find Out More
  • Tips to stay cool while saving money this summer

    June is quickly approaching, and that means summer weather is just around the corner. Before you turn up the air conditioning and see an increase in your utility bill, try these tips to prepare your home for warmer weather to keep your home cool.

    Find Out More
  • Show More
EWEB Celebrates Drinking Water Week by Releasing Water Quality Report

May 03, 2021

Woman enjoying a glass of tap water

Access to clean water is vital to public health, safety, and the economy.

Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.

Drinking Water Week is a good time to get to know your H2O

It's easy to take drinking water for granted. We don't often think about what we can't see, like the infrastructure behind our taps: the treatment facility, water pipelines, pumps, and storage reservoirs. But these complex construction and engineering projects reliably deliver clean water to our homes and businesses 24 hours a day, 365 days a year.

Drinking Water Week celebrated annually in the first week of May, offers a great opportunity to think about the systems and people behind the scenes. Whether it's an engineer designing a new reservoir, a treatment plant operator ensuring the safety and quality of drinking water, or a member of a crew maintaining the infrastructure in our community, water professionals work around the clock to ensure tap water is there when you need it.

We're investing in water

Long-term planning and cost-effective investments in water reliability have served EWEB customers well for more than 100 years. As critical infrastructure ages and new challenges arise, continued investment is needed to ensure uninterrupted delivery of the high-quality drinking water that supports Eugene's quality of life and a healthy local economy.

EWEB maintains 800 miles of pipes, 22 water tanks, dozens of pump stations, and other critical facilities. Our source-to-tap drinking water programs are helping keep those systems prepared and adaptable to future changes. We have invested more than $30 million upgrading and expanding our Hayden Bridge Water Filtration Plant. We are replacing water mains, improving pump stations, building new storage tanks, planning for a second filtration plant on the Willamette River, and developing neighborhood emergency water stations.

As we continue to care for critical infrastructure, we're also investing in the source of our drinking water-the McKenzie River and its surrounding watershed. In the aftermath of the Holiday Farm Fire, we're working with partners in the McKenzie valley to revegetate burned properties, encourage smart rebuilding away from the river, and acquire destroyed properties for conservation management. Our goal is to build back stronger and with greater resilience to future natural disasters.

To help fund that investment, EWEB's elected Board of Commissioners recently approved a new Watershed Recovery Fee that will be assessed to all residential and commercial customers beginning this summer. The community-funded watershed recovery and restoration initiative will supplement EWEB's McKenzie River Source Protection Program to safeguard drinking water for Eugene residents.

How to learn more

Each year, EWEB presents a Consumer Confidence Report, also known as our Drinking Water Quality Report. This document combines required annual notices about contaminants with important facts about the source and quality of your drinking water. In the 2020 report, you'll find information about:

  • Impacts of the Holiday Farm Fire in the McKenzie Watershed
  • How lead could get into your household drinking water
  • Troubleshooting taste and odor problems
  • Preparing for water emergencies

Read the 2020 Drinking Water Quality report online or request a printed copy by contacting us at 541-685-7861 or water.quality@eweb.org. Para una copia de este informe en español, contáctenos en eweb.answers@eweb.org o 541-685-7000.