
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreGreenpower Grants, a program funded by voluntary Greenpower customer subscriptions is currently accepting applications. The grant will fund a high-impact project that increase the use of renewable energy sources, the adoption of emerging technologies, clean energy education and reduce or offset our community's carbon footprint.
Find Out MoreFor the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.
Find Out MoreWith cold and icy weather forecasted for the next several days, we want to share some tips on how to heat your home while still conserving energy. We also have tips on how to stay warm if there is a power outage at your home.
Find Out MoreEWEB has awarded nearly $125,000 in grant funds to local organizations that promote electric mobility and reduce community carbon emissions.
Find Out MoreWorld Pulses Day is celebrated on February 10, and is a day to celebrate and spread information on the environmental and personal health benefits of pulses, aka beans, peas and lentils.
Find Out MoreIn January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.
Find Out MoreEWEB has 800 miles of transmission and distribution lines transporting your drinking water underground throughout the city. It eventually comes out of your tap as delicious thirst-quenching water. But what goes into maintaining all those pipes? And what happens when one gets a leak? We went to find out.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreEnergy Efficiency tips to help you reduce your energy usage for National Cut your Energy Costs Day
Find Out MoreWe all know LEDs use less energy, but what does that mean for your holiday budget in real dollars?
Find Out MoreFor EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreWhen access to pad mount transformers, cable, and smart meter chips tightened, EWEB only had one choice – double down on its core values, provide safe and reliable electricity. Below are the stories from EWEB staff about how they have navigated the ups and downs of this new frontier.
Find Out MoreEWEB is bringing back our annual poster contest for Public Power Week, and needs your help to select our top 5 winners!
Find Out MoreMay 22, 2020
In the first quarter of 2020, customers saved enough energy to power 130 homes and reduce their electricity bills an average of $137 per year.
Now more than ever, people are looking for ways to save energy, reduce carbon emissions and improve home comfort. For many EWEB customers, some simple efficiency upgrades will tick all those boxes.
In January through March of this year, more than 400 Eugene homes and several commercial buildings were upgraded with the help of EWEB rebates and loans. Altogether, these efforts are saving 2,524 megawatt-hours of energy and 522 metric tons of carbon. The energy savings is roughly equivalent to the power used by 130 homes in a year, taking 113 passenger vehicles off the road, or the carbon sequestered by 700 acres of forest.
Upgrading buildings to reduce energy waste is essential to our community's efforts toward carbon neutrality, and improving housing affordability. And if pandemic-induced work-from-home trends continue, managing the temperature inside the house is an important way to maintain a comfortable space while saving on energy costs.
"Energy efficiency projects, understandably, have been affected by the pandemic-a lot of home-owners as well as efficiency contractors are hurting right now," says Juan Serpa Munoz, of EWEB's Customer Solutions team. "But most people understand that improving a home's heating system, water heater or insulation saves money in the long term, which is why folks continue to view efficiency as a worthwhile investment."
Residential customers who performed efficiency upgrades in the first quarter will save an average of 1,500 kilowatt-hours or $137per year on their electricity bills. Of the 422 residential projects completed so far this year, 57 were at limited-income residences and 46 were rental properties. The average bill savings for income-qualifying customers is roughly $190 a year.
EWEB offers financial assistance to help property owners with the upfront costs of upgrades. In the first quarter of 2020, more than $650,000 in utility rebates and $310,000 in zero-interest loans were reinvested back into the community to help customers save energy and money.
The most popular upgrade is a ductless heat pump, which can reduce electricity costs by up to 50 percent compared to zonal resistance or electric forced air systems. EWEB offers a standard rebate of $800 for a ductless system. The rebate for income-qualifying customers is $3,800 and $1,000 for rental properties. Adding insulation and replacing old, drafty windows with high-performance windows helps optimize the heating system's efficiency, keeping your home or rental property comfortable throughout the year while lowering electric bills and reduce energy waste.
Learn more about EWEB's rebates and zero-interest loans for residential and business customers.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday