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  • EWEB Hosts Dinner to Appreciate Customers of the McKenzie River Valley

    EWEB hosted a customer appreciation dinner at the Walterville Community Center on Thursday, May 23, in place of its yearly upriver Board meeting. The event allowed customers, EWEB Commissioners, and staff to share a meal and openly discuss topics most relevant to the McKenzie Valley community.

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  • EWEB bids a fond farewell to College Hill Reservoir and prepares for modern drinking water storage tanks

    Several hundred Eugene residents came together on May 30 for a Farewell Celebration at EWEB’s College Hill Reservoir before demolition and construction to build modern drinking water storage tanks begins later this year.

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  • EWEB invests in satellite-based forestry analytics for vegetation management

    EWEB maintains over 1,300 miles of overhead transmission and distribution lines. To aid crews in identifying hazardous vegetation growth in a sometimes heavily forested service territory, EWEB is utilizing a new satellite-based forestry analytics software called Overstory.

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  • EWEB opens application for 2024 Electric Mobility Community Grants

    Grant awards of up to $30,000 to cover costs associated with electric mobility projects.

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  • Upgrades to Eugene's downtown electric network continue

    You may have noticed construction this week on the corner of 7th and Pearl Street. That’s because crews replaced a corroded, aging vault with an innovative, new Voltek vault. The Voltek design allows for the new infrastructure to be built inside of the existing aging vault. We’re able to install the new vault while the cables are still energized, minimizing disruption to customers and traffic while cutting construction time in half.

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Your electric rates at work: EWEB’s grid demonstrates resiliency during December’s winter storms

January 12, 2023 Robyn Smith, EWEB Communications

Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.

And it’s all possible because of your electric rates. 

The week before Christmas, the National Weather Service forecasted up to half an inch of ice accumulation in the Eugene area. When ice weighs down tree limbs, the limbs can snap causing outages. This is just one of the reasons why our crews trim more than 300 overhead line miles of vegetation each year.

So, EWEB staff activated our incident management structure to ensure we had crews on call and a strategy in place to respond to power outages through the holiday weekend. As predicted, ice blanketed Eugene and the surrounding areas, but power outages did not materialize.

In addition to vegetation management, we have a full toolbox of "grid hardening" strategies to improve our equipment’s resiliency to extreme weather conditions.

For example, this summer, crews reconfigured a span of overhead wires across 80 poles near the McKenzie Highway to a ‘slim line’ format (pictured). Modern equipment capabilities allow us to replace older double lines held up by wooden cross arms with a single wire. This new configuration both removes cross arms that can fail during winter storms and adds more clearance between wires and nearby vegetation. Ultimately, this reduces the chance of branches contacting the lines during high wind events and snowstorms.

Shortly after Christmas, we experienced relatively few outages from a 48-hour windstorm that blew through the Willamette Valley. Our crews were able to respond and restore power within a few hours. Other utilities in the area did not fare so well.

Because EWEB had minimal equipment to repair from the wind event, and tree related damage was manageable within one workday, we were able to respond to a request for aid from our neighbors to the north, Portland General Electric (PGE), after the initial impact of the windstorm left over 100,000 PGE customers without power. With our local outages restored, EWEB sent two, two-person crews to help PGE with outage restoration.

And with continual investments in our electric system, EWEB is prepared for whatever the winter weather has in store as we finish out this season.

“We are ready to respond to any isolated outages that customers may experience from tough winter weather. Our crews are dedicated to community response and safety, and we will continue to monitor and prepare for weather-related events. Our ability to rebound during severe weather has been a long-term effort that staff have focused on with dedication to our maintenance, compliance and improvements day to day,” said Tyler Nice, EWEB electric operations manager.

To learn more about how to prepare your home and family for power outages and emergencies, go to

Your Rates Keep the Lights on and the Water Flowing

The clean, safe water and electricity we all rely on would not be possible without the infrastructure that delivers it.

From power plants to distribution and transmission lines, substations and transformers, pipes, reservoirs and pump stations — utility infrastructure is a complex system that requires investment and maintenance to provide constant, reliable power and water.

EWEB plans for major infrastructure investments through our Capital Improvement Plan, a 10-year plan for rehabilitating, replacing, or installing new infrastructure.

Visit to learn more about what goes into your EWEB rates and what you get for your money.