Scam Alert!

We have been notified of fraudulent calls being sent to customers, falsely threatening an interruption in service. If you are concerned about your account status, please call our Customer Service team at 541-685-7000. Learn more about protecting yourself from scams.


Budget and Rate Information

We work hard to control costs and operate as efficiently as possible. Electric and water prices have not increased since 2016. During this time, we have been able to maintain funding for valuable limited income assistance programs, conservation incentives, and infrastructure investments.

In recent years we have avoided price increases by managing the costs that we can control, such as delaying or reducing certain capital projects, and restructuring debt. Some costs, such as the price of purchased power, are out of EWEB's control, but smart financial management has allowed EWEB to absorb multiple years of price increases from Bonneville Power Administration (BPA) into the budget without passing along a change to customers.

After five years of stable prices, rising costs of operations and the need to repair aging infrastructure will require an increase in the price of water and electric services in 2022. However maintaining affordability will always be an important principle.

Our 2022 budget reflects investments to ensure we can continue to provide safe and reliable water and electricity even as critical infrastructure ages and new challenges arise.

Related Programs

EWEB commissioners
Commissioner Profiles

Commissioner Profiles

City of Eugene residents elect five commissioners to four-year terms to form the EWEB Board of Commissioners. The elected Board is responsible for overall governance of the utility.

Our power supply
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Learn more about where your electricity comes from.

Protecting the McKenzie
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Protecting the McKenzie River Watershed helps to ensure excellent drinking water quality for customers and residents today and into the future.