Skip to Content

Related News

  • Related News

  • EWEB Customers Drive Record Energy and Water Savings in 2025

    At a time when energy demand is growing across the region, who are saving energy are doing more than lowering individual bills - they're helping reduce overall demand, support grid reliability and limit the need for new, costly energy resources.

    Find Out More
  • Carmen-Smith Recreation Sites Open May 1

    EWEB completes major overhaul of Trail Bridge Campground and other sites connected to hydroelectric project.

    Find Out More
  • Oregon Utilities Warn of Rate Impacts Following Federal Court Order on Columbia Dam System

    EWEB joins coalition urging Governor Kotek to drop expensive litigation and engage directly with consumer-owned utilities

    Find Out More
  • Sustainability Snapshot - Celebrating Energy Efficiency Projects in the Community

    Sustainability Snapshots highlight impactful projects completed by EWEB's Customer Solutions department, as a way to celebrate the meaningful work happening behind the scenes.

    Find Out More
  • This month, EWEB celebrates 115 years of service Eugene

    EWEB celebrates 115 years serving Eugene. As our community grows and challenges increase from aging infrastructure, extreme weather, and climate impacts, EWEB is making thoughtful, long-term investments to ensure safe, reliable service for decades to come.

    Find Out More
  • Show More
River Road Substation returns to service after infrastructure upgrades

October 26, 2023 Robyn Smith, EWEB Communications

Man tests controls at a substation

Last year, the transformer at the River Road substation experienced equipment failure and was deemed no longer fit for service. Since then, the power for roughly 3,000 customers has been rerouted through other substations, thanks to EWEB's robust electric grid. Supply chain shortages and proactive infrastructure investments, including constructing seismic foundations and implementing control modernization, have played a role in the substation's return-to-service timeline. 

In the last few weeks, EWEB installed a new transformer, and after testing station controls, the River Road substation is again ready for operation. All that remains is to complete the final testing on the cables exiting the substation to the distribution system.

new substation transformer

"Utilities are often at risk of extended power outages because they don't have the infrastructure to back-feed a whole substation if they need to make repairs, but EWEB's distribution system is robust enough to handle the extra load for a while without issues," said Nathan Garrelts, EWEB systems engineer. "We're fortunate to have the extra time to design and execute upgrades to maintain reliable service for years to come."

Returning the substation to service before the winter storm season ensures that EWEB will have more flexibility to reroute power to customers if storm-related power outages occur. "We prefer to be in a position where we have all the options available to us to keep the power on," said Garrelts.

Thirty-eight substations, often called EWEB's "resilient spine," connect the utility's electric grid. The redundancy of substations ensures reliable power flows to homes and businesses despite unexpected equipment failures and routine maintenance.

"EWEB's transmission and distribution system sometimes is referred to as overbuilt – but that's simply not true!" said Tyler Nice, EWEB electric operations manager. “When one part fails, we can lean on another part of the system. This is redundancy, not waste. And redundancy makes us more resilient to both small problems and major disasters.”

Learn more about EWEB's "Resilient Spine" of substations

Related Programs

Currin Substation Rebuild
Find out more...

Find out more...

The rebuild effort has begun with the Currin Substation, which is located near Garden Way and Interstate 105.

Electric Reliability Explained
Find out more...

Find out more...

Do you know what percent of time your power was available and functioning like normal last year? The answer is about 99.97% of the time - but what does that mean?