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EWEB Makes Electric Mobility Accessible For All

January 11, 2023 Ashley Cissna, EWEB Communications

Terry McDonald, executive director of St. Vincent de Paul of Lane County, and Juan Serpa Munoz, a business line manager of EWEB, stand beside one of the EVS in EWEB's ne car sharing program, GoForth CarShare

This article was originally published in NWPPA’s Jan. 2023 Bulletin. 

Drive down any urban street in the Northwest, and you’ll see an electric vehicle in the next lane. Ride down any commuter bike path, and you’ll see an electric bike zooming along.

Electric mobility is everywhere. But it’s not accessible to everyone.

The Eugene Water & Electric Board—a publicly owned electric and water utility serving about 200,000 people in the Eugene, Oregon, area—is making a concerted effort to bridge the gap between availability and accessibility of electric mobility through EV car shares, community grants, and rebates. New programs launched in the last year have proven so successful that EWEB is expanding them.

“It’s one thing to encourage adoption of electric mobility. It’s another thing to make electric mobility accessible,” said EWEB Business Line Manager Juan Serpa Muñoz, who oversees the development of EWEB’s electric mobility programs. “Availability is not accessibility. We want our programs to be accessible, not just available to all members of the community.”

A 2021 EWEB study found that EVs deliver greater financial and environmental benefits than other electrification efforts, such as electrifying space and water heating. When customers own an EV, they save money on gas and maintenance. But most EVs currently on the market cost thousands more up front than equivalent gas-powered cars. It’s a classic Catch-22: the people who can benefit most from the lower operating costs of an EV can’t afford to purchase one.

So, while it is exciting to see more electric mobility options on the road, it does pose the question: Is the distribution of electric vehicles equitable?

“Social equity must be intentional, at the forefront, not an afterthought of program design,” Serpa Muñoz said. “We try to consider accessibility in all the work we do, with the knowledge that not all programs can be accessible to everyone.”

Serpa Muñoz described how a prosperous business owner may have the financial ability to purchase an EV but could hesitate because of a lack of information. On the other hand, a cashier at a grocery store may not have the money to purchase even the most inexpensive EV. The same rebates and educational resources may be available to both people, but the cashier can’t access an EV because of their income. Programs cannot be standard for both customers; each requires different accessibility options.

EWEB has encouraged electric mobility for years through a rebate for EV chargers. But in April 2022, EWEB introduced several new programs aimed at helping remove the financial barrier to electric mobility. These programs are part of EWEB’s suite of carbon-conscious programs that fall under the new Green Options umbrella.

One program is an EV-sharing program with Forth Mobility, called GoForth CarShare. EWEB and Forth have partnered with three local agencies—Lane Transit District, St. Vincent de Paul of Lane County, and the City of Eugene—to bring three EVs to under-served populations.

These EVs are located in areas with low EV adoption, and they are available to rent for as little as $4 an hour—making them accessible to more people. The vehicle provided by St. Vincent de Paul of Lane County, a local service provider for those experiencing financial hardship within the Eugene area, is located at a newly constructed affordable housing project for low-income families.

“Four major impediments to viability for low-income families are childcare, affordable housing, food insecurity, and transportation,” said Terry McDonald, executive director of St. Vincent de Paul of Lane County. “This partnership gave us the opportunity to demonstrate how this type of vehicle transportation through a sharing program could be really advantageous to low-income families and populations. Done in a sustainable manner, it’s even better.”

The GoForth CarShare EVs in Eugene are part of a larger network of car-sharing locations Forth is piloting across Oregon, with eight cars currently located in the state. Two of the EVs are in Eugene, with another planned for early 2023.

The Eugene locations are exceedingly popular. According to data tracked by Forth, the two active cars in Eugene have logged some of the most miles statewide. Forth also found that cars located at affordable housing projects are generally used the most, and one of the vehicles in Eugene is located at such a project. The second vehicle located in the city is at a popular Lane Transit District bus station. This bus station provides members of the community with multiple services, including park and ride, secure bike storage, and multiple bus lines. These amenities provide users of the car share program multiple methods to access the vehicle. The location also has three EV charging stations, one of which is dedicated to the car-sharing vehicle.

EWEB is also bridging the gap in electric mobility equity with new Electric Mobility Community Grants. These grants are awarded to nonprofits, academic institutions, or public organizations that serve the Eugene area and are seeking ways to improve electric mobility.

“These agencies are experts at what they do and the populations they serve, and we see an opportunity to increase equitable access to electric mobility by supporting them through our grant program,” Serpa Muñoz said.

Applications for the grants began in April 2022 and evaluation began in August. The committee reviewing the grants scored each proposal on several criteria—project feasibility; use of funds; innovation and analysis; social equity; and the educational, environmental, and community benefits. Based on the scores, EWEB awarded six grants of approximately $25,000 each to local organizations.

The winning proposals covered a broad range of projects, including an electric school bus for a small rural school district, two e-bike-sharing programs, two EV charging stations and a fleet of electric tricycles to be used in the administration of another local bike-share program. EWEB will begin accepting proposals for 2023 grants on Earth Day. EWEB hopes the grant program will encourage more organizations to include electric mob

ility in future projects and thus increase the accessibility of electric mobility to underserved communities.

Rebates for EV chargers have been part of EWEB’s electric mobility efforts for years, but recently the utility added rebates for e-bikes to the mix. In 2022, EWEB launched a $300 rebate for customers who buy e-bikes. The program was so successful that, within four months, EWEB increased the number of allowed rebates per household from one to two. A couple months later, EWEB also expanded the rebate to cover professionally converted e-bikes.

Chart tracking e-bike applications submitted to EWEB in 2022 between May and October

The growth in rebate applications has been explosive. The first month after EWEB announced the rebate, 47 rebate applications were submitted. In October, the number skyrocketed to 231 applications—the largest number of applications to that point. As of Dec. 19, EWEB had awarded 963 rebates to new e-bike owners.

“E-bikes are far less expensive than EVs, so that can open the door to greater levels of access to electric mobility for people with lower incomes,” Serpa Muñoz said. “Our next step is to expand our low-income electric mobility programs and partnerships, including potential e-bike lending efforts at multi-family affordable housing locations.”

EWEB still has some work to do on ensuring equity with the e-bike rebates. Although rebates have been most popular with customers living in more affluent neighborhoods, the data shows that 36% of rebates are going toward the purchase of moderate-cost e-bikes. EWEB is hopeful that, over time, the cost of e-bikes and EVs will continue to drop and the distribution of rebates throughout the city will continue to become more equitable.

One of the most important ways EWEB serves low-income customers is by keeping rates low. Since the funding for EWEB’s electric mobility projects is provided by credits from the Oregon Clean Fuels Program, these programs don’t impact customer bills.

With the Clean Fuels Program, each EV within the utility’s service territory earns credits, which EWEB can then sell. EWEB uses these funds to encourage electric mobility in populations that may not otherwise have access to this new technology.

“We are projecting that our credits will continue to increase over the next several years. We have no concerns that funding for these programs will become an issue,” Serpa Muñoz said. “And that means we’ll be able to keep helping make electric mobility both available and accessible to our customers.”

Related Programs

E-bike rebate
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Our e-bike incentive increases access to more affordable, zero emission electric bikes and supports our community’s commitment to transportation electrification and active transportation options.

Electric carsharing
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You don't have to own a car to drive electric. Our partnership with Forth Mobility brings three electric car sharing stations to Eugene, including a dedicated station for residents of St. Vincent de Paul's Iris Place.

Community grants
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We're pleased to offer grant funding to help increase awareness, access, infrastructure, and adoption of electric mobility in EWEB service territory.