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Important Notice About Online Bill Pay and Pay-by-Phone

Payment services will undergo maintenance 7/19 - 7/28/24. Some services will be unavailable. Click here to learn more.


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Apply for Bill Assistance


Qualification for EWEB's customer care program is based on your annual household income and your household size. View the income guidelines to see if you qualify for the program. 

Please review our terms and conditions here before completing the application below.

***If using Google Chrome, please ensure your browser has been updated to the most recent version before beginning the application in order to avoid any errors in the submittal process. You can find information on how update your browser here.