Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Qualification for EWEB's customer care program is based on your annual household income and your household size. View the income guidelines to see if you qualify for the program.
Please review our terms and conditions here before completing the application below.
***If using Google Chrome, please ensure your browser has been updated to the most recent version before beginning the application in order to avoid any errors in the submittal process. You can find information on how update your browser here.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday