We are currently experiencing technical difficulties with our outage reporting system and outage map.
Our team is actively working to fix the issue. To report a power outage please call 541-685-7000, select option 2 and follow the prompts.
Using fireworks near power lines could lead to a fire, explosion, power outage or downed line.Find Out More
It's called an FUV, a fun utility vehicle. And we are so having FUN! We are proud to have a small fleet of electric vehicles. Two to be exact.Find Out More
EWEB exceeded drinking water safety standards in 2021 for every type of contaminant regulated by the U.S. Environmental Protection Agency and the Oregon Health Authority. The utility has never failed to meet the standards.Find Out More
As a public utility, it is important EWEB check in with customers to see how we are performing. We invite you to share your feedback and opinions.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 1 EWEB Board meeting, highlights key events, accomplishments and challenges of 2021.Find Out More
Here’s an hour of one-time tasks and a few more behavior change goals that will help you reduce your water use, save energy, lower your carbon footprint and save money on your EWEB bill!Find Out More
Eugene’s drinking water received an outstanding performance rating from the Oregon Health Authority.Find Out More
Several hundred customers have been restored, but the smaller outages with five or fewer customers may not be restored until Tuesday or Wednesday.Find Out More
We are aware of a vendor issue affecting payments that were made between Thursday evening 8/26/21 and Sunday 8/29/21.Find Out More
Winter is coming and that means an increased likelihood of storm-related power outages.Find Out More
Your next EWEB and City of Eugene utility services bill will look different and include some fee changes. Here's what to expect.Find Out More
Each year, EWEB tests more than 85,000 samples of water that runs through 800 miles of pipe to ensure your drinking water is safe. The current Water Quality Report reflects testing completed in 2020 and shows that the water provided by EWEB meets or exceeds all federal and state drinking water standards.Find Out More
As a public utility, owned by the people of Eugene, it’s important for us to be open and transparent with our customer-owners. The following State of the Utility Address, delivered by General Manager Frank Lawson at the March 2 EWEB Board meeting, highlights key events, accomplishments and challenges of 2020.Find Out More
EWEB’s 2021 budget keeps prices steady once again, marking the fifth year in row of no price increase for customers.Find Out More
Have you ever wondered what happens to the electric grid on Thanksgiving?Find Out More
Fall is a great time to plant trees. Mother nature will shower your new addition with plenty of water ahead of the growing season. While trees bring shade, privacy and curb appeal, they can also bring an increase in power outages if they interfere with overhead power lines. Before you head to the local garden center and select your new foliage, consider a few tips.
1. Assess the location
When selecting a tree, consider size and growth. The tree should fit comfortabally in the available space 25 years from now. Don't forget to look up during this assessment! If you are planting under or near power lines, you will need to take extra care. If you happen to be in an area with underground electric utilities, remember to keep at least six feet away from pad-mounted transformers so utility workers have clear access.
2. Select a power line friendly species
To reduce the risk of trees and branches coming into contact with power lines and causing power outages, choose a species that grows no higher than 25 feet and seldom needs pruning for power line clearance. There are a number of species to choose from, including both deciduous and evergreen varieties. You will find species that flower, such as the flowering cherry; species that develop spectacular fall color, like some dogwoods; and even some that provide a lovely scent, such as lilacs. With over 20 species suitable to our local climate, you are sure to find an option that matches your needs.
3. Call before you dig
Planting a tree can require digging a significant hole. Be sure to call 811 to locate any underground utilities at least three days before you plan to put your shovel in the ground. You can also request locates online.
4. Oops! What if you have an existing tree growing into power lines?
When pruning or removing trees, safety should be your number one concern. If you see power lines in or near the tree you are planning to work on, please get in touch with EWEB. Call 541-685-7148 or complete our online tree trimming request form.
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4200 Roosevelt Blvd.
Eugene, OR 97402
Para asistencia en español llame al 541-685-7000, presione 9
Phone hours: 9 a.m. - 6:30 p.m.