
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
The Eugene City Council approved the purchase of EWEB's former riverfront headquarters property at a meeting on Jan. 30. The terms of the deal state that the City of Eugene will purchase the 4.4-acre property, which includes two buildings and parking lots, for $12 million.
Find Out MoreAn EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreAfter evaluating several proposals and opportunities, EWEB is focusing its negotiations to sell the former riverfront headquarters property to the City of Eugene. The exact terms and details of the deal will be negotiated during the next few weeks.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreThe EWEB Board of Commissioners started off their first meeting of 2023 by choosing a new board president and vice president.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreOn a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.
Find Out MoreAt the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreBy partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.
Find Out MoreEWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.
Find Out MoreEWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.
Find Out MoreJanuary 23, 2020
Jess interviewed with EWEB on Halloween 12 years ago, and there couldn't have been a more perfect day to make it clear it was a great next step in her career.
"I interviewed for a senior office assistant position with residential energy management. I had a zombie on the interview panel and had my skills test with a mummy," says Jess. "And I thought, this is the place for me."
Jess was coming off of a rewarding, but stressful job as office manager with Lane County animal control and knew she needed the right mix of feeling like she was showing up for her community, but also able to show up for herself-as herself.
"I have some anxiety," says Jess. "There were a lot of great adoption stories with Lane County, but it was also a really challenging job for me. I had to take leave, and ultimately decided I couldn't go back. You might not want to share that part of the story."
Jess pauses, and then reconsiders. "No. Actually, share it. People should know that you can manage anxiety and be professional in the workplace. We need to talk about that kind of stuff more. You can also have pink hair," she laughs.
And that's Jess. In her current position as an administrative assistant for a number of teams including customer service, accounts receivable, advanced meter services, continuous improvement and the diversity team, Jess supports team success, and she does so as 100%-authentic-this-is-me Jess.
"I like showing up for other people, making decisions that make sense and have our customer-owners in mind," says Jess. "I also believe happy workers are more efficient, effective and provide better service. There's room for hard work and fun."
In customer service Jess started the "coordination station" where staff who accidentally show up in coordinating-or sometimes fully matching-outfits take fun photos and post them on a bulletin board. She also started the practice of "gratitude cards," which have spread throughout the utility. Messages of thanks and gratitude are printed on small colorful cards with a blank side for staff to write a personalized message to a colleague.
"They are visual reminders letting people know we appreciate them and how special someone thinks they are. If you're having a tough day, you can read those words and remember you are bringing something to the table." says Jess.
Jess brings a lot to the table, and for that we are grateful.
Thank you Jess for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday