
Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
An EWEB-supported program provides firewood for people affected by the 2020 Holiday Farm Fire. The McKenzie Firewood program was developed by Pure Water Partners (PWP) in 2021.
Find Out MoreAt EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.
Find Out MoreAfter evaluating several proposals and opportunities, EWEB is focusing its negotiations to sell the former riverfront headquarters property to the City of Eugene. The exact terms and details of the deal will be negotiated during the next few weeks.
Find Out MoreDespite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.
Find Out MoreEWEB makes electric mobility available to anyhone though e-bike rebates, car sharing and grants for local organizations with electric mobility projects.
Find Out MoreThe EWEB Board of Commissioners started off their first meeting of 2023 by choosing a new board president and vice president.
Find Out MoreIn response to a call for aid this week, EWEB’s water division jumped into action to assist the town of Mapleton after a leak in their water system left about 260 homes without running water.
Find Out MoreCommissioners supportive of General Manager's recommendation to remove Leaburg Dam
Find Out MoreOn a chilly November day, third graders from Adams Elementary School in Eugene learned about the lifecycle of native salmon on a field trip to Lake Creek near Triangle Lake. The field trips take place all month as part of a program funded by EWEB grants. EWEB dedicates a portion of customer rates to inspiring kids to explore the wonders of science and learn about watershed health, water quality, and emergency preparedness.
Find Out MoreAt the Nov. 1st board meeting, EWEB Commissioners got an update on the budget and rates for next year and the EWEB quarterly report.
Find Out MoreImagine if heavy snowfall and freezing rain hit Eugene this winter. Imagine damaged trees, road closures and widespread power outages. What would you do?
Find Out MoreBy partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.
Find Out MoreEWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.
Find Out MoreEWEB's elected Board of Commissioners has voted to authorize General Manager Frank Lawson to pursue and negotiate the sale of the former EWEB headquarters building.
Find Out MoreEWEB’s Source Water Champions work year-round to protect our drinking water. They take water quality samples throughout the watershed, help our neighbors be better stewards, and coordinate multi-agency teams for restoration work and hazard mitigation.
Find Out MoreNovember 07, 2019
Thirteen years ago, Anna joined EWEB after becoming a new mom. She started as a Senior Office Assistant in the Fiscal Department, working 20 hours a week.
Over the subsequent years, Anna moved around the Fiscal Department in a variety of positions, at each providing example of what it means to demonstrate EWEB's core value of being responsible with customer resources.
It came across in her fierce commitment to protecting customers' interests for the years she worked in Power Risk. EWEB has a trading floor that buys and sells power on the wholesale market. For a number of years, Anna provided internal oversight of power trading, ensuring the utility maximize the value of our electric resource portfolio. She gained a reputation for asking the tough questions that helped teams reach better decisions.
In 2018, Anna accepted a position in the Customer Solutions Department as a Business Line Manager.
"I work with customers to make sure EWEB products and services are meeting their needs, and look for new solutions to fix problems or bring opportunities," says Anna.
With her finance background, penchant for tackling complex problems and commitment to seeing customers resources used prudently, Anna was the perfect person to review EWEB's limited income assistance programs. Through program redesign, Anna was able to reduce the amount of administrative overhead, increasing the standard Customer Care payment from $200 to $260.
"Getting to the finish line with a project and hearing from customers how it has positively impacted them, that's the best part of my job," says Anna.
When asked to finish the sentence, "The value a public utility brings..." Anna's reply is lock-step with everything we already know about her.
"The value a public utility brings is in putting community values ahead of profit," she states without hesitation. We can't wait to see how she continues to help us deliver on this promise to the community as she continues to improve limited income programs, as well as EWEB's Greenpower program.
Thank you Anna, for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 9 a.m. - 6:30 p.m. Monday - Friday