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Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
Electric mobility seems to be everywhere these days, but does availability equal accessibility? Here at EWEB we’ve determined that the answer is ‘no’ and are working to bridge that gap through EV car shares, community grants and electric bike rebates.
Find Out MoreIn Eugene, we take pride in knowing we have one of the cleanest power portfolios in the nation. Roughly 90% of Eugene's power comes from carbon-free hydroelectric energy. And EWEB has a long history offering robust conversation programs. But we wanted to do more, so we launched Lead Green, a suite of programs for climate innovators looking to support renewable energy and take action on climate change. In the year since Lead Green was launched, we've accomplished a lot we can be proud of.
Find Out MoreLearn some of the many ways EWEB customers support local schools and help inspire kids to explore the wonders of watershed health and clean energy resources.
Find Out MoreOur skilled journeymen are experts in their field, with thousands of training hours and real-world experiences.
Find Out MoreA wrap up of the May 2nd EWEB Board of Commissioners Meeting
Find Out MoreSeventh graders in the Bethel School District put their handmade wind turbines to the test in a wind power challenge supported by EWEB grants last week.
Find Out MoreThe application period is now open for the Electric Mobility Community Grants. Mobility Grants of up to $25,000 will be awared to five nonprofits, schools and academic intitutions, government and other public agencies to cover costs associated with their electric mobility projects.
Find Out MoreEWEB's Greenpower subscribers voted to award this year's Greenpower Grant to Friends of Trees, a local nonprofit that brings trees to areas of Eugene and Springfield with low tree equity.
Find Out MoreToday and every day, we celebrate and honor the hard work, innovation and dedication of electrical line workers.
Find Out MoreThe EWEB Board of Commissioners discussed prefunding Leaburg, the 2022 State of the Watershed report, and the General Manager's performance evaluation at their April 4th, 2023 meeting.
Find Out MoreIt’s spring-- the time of year when birds are nesting in our trees. EWEB crews take special care to avoid disrupting birds when they’re trimming trees. But tree trimming is a necessary part of delivering safe and reliable power. We went out with a crew to find out how it's done.
Find Out MoreEWEB is excited to announce the eligible candidates for the 2023 Greenpower Grant! The winner of the Greenpower Grant will be voted on by Greenpower subscribers. Learn more about each origanization and their proposal before casting your vote.
Find Out MoreAs a utility, EWEB is known for providing water and electricity to Eugene residents. But EWEB also operates the largest publicly owned open-access fiber network in Oregon. The infrastructure of underground fiber that connects high-speed internet in downtown Eugene needs to be maintained. Gretchen Lowen is the engineering technician who oversees changes or additions to EWEB’s fiber system.
Find Out MoreEWEB is already in compliance with a new proposed federal rule that would require municipalities to test for PFAs, or forever chemicals, in drinking water. The good news for EWEB customers is that in over ten years of testing we have not found PFAs in our water.
Find Out MoreTo maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.
Find Out MoreNovember 07, 2019
In 2006 Anna joined EWEB after becoming a new mom. She started as a Senior Office Assistant in the Fiscal Department, working 20 hours a week.
Over the subsequent years, Anna moved around the Fiscal Department in a variety of positions, at each providing example of what it means to demonstrate EWEB's core value of being responsible with customer resources.
It came across in her fierce commitment to protecting customers' interests for the years she worked in Power Risk. EWEB has a trading floor that buys and sells power on the wholesale market. For a number of years, Anna provided internal oversight of power trading, ensuring the utility maximize the value of our electric resource portfolio. She gained a reputation for asking the tough questions that helped teams reach better decisions.
In 2018, Anna accepted a position in the Customer Solutions Department as a Business Line Manager.
"I work with customers to make sure EWEB products and services are meeting their needs, and look for new solutions to fix problems or bring opportunities," says Anna.
With her finance background, penchant for tackling complex problems and commitment to seeing customers resources used prudently, Anna was the perfect person to review EWEB's limited income assistance programs. Through program redesign, Anna was able to reduce the amount of administrative overhead, increasing the standard Customer Care payment from $200 to $260.
"Getting to the finish line with a project and hearing from customers how it has positively impacted them, that's the best part of my job," says Anna.
When asked to finish the sentence, "The value a public utility brings..." Anna's reply is lock-step with everything we already know about her.
"The value a public utility brings is in putting community values ahead of profit," she states without hesitation. We can't wait to see how she continues to help us deliver on this promise to the community as she continues to improve limited income programs, as well as EWEB's Greenpower program.
Thank you Anna, for your role in providing customers with vital services 24 hours a day, 7 days a week, 365 days a year.
Para asistencia en español llame al 541-685-7000, presione 9
Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Phone: 541-685-7000
Toll free: 800-841-5871
Email: eweb.answers@eweb.org
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday