Electric Outage: 1-844-484-2300
Water Emergency: 541-685-7595
EWEB Main: 541-685-7000
To maintain the reliability customers have come to know and trust, EWEB must address an aging infrastructure bubble.Find Out More
For the past year, EWEB’s electric division has been preparing for a complete reconstruction of the Currin substation. Quite simply, it’s reached the end of its useful life.Find Out More
In January, our elected Board of Commissioners approved an agreement for EWEB to make an unprecedented bulk purchase of substation transformers.Find Out More
At EWEB, we do what we can to help others in need. That’s been the reality for several of our electric and water crews over the past few weeks as we’ve responded to mutual aid requests for storm response and drinking water restoration, locally, and out of state.Find Out More
Despite an ice storm and a few windstorms in Eugene and the McKenzie Valley in the past few weeks, EWEB has so far fended off widespread weather-caused power outages – largely because of investments in year-round system maintenance and infrastructure improvements.Find Out More
Commissioners unanimously voted to approve a Record of Decision endorsing the General Manager's Recommendation to decommission the Leaburg Hydroelectric Project and approved Resolution 2302 directing the GM to develop a Leaburg Hydroelectric Project Decommissioning Action PlanFind Out More
EWEB is developing a plan to ensure that Eugene has a sufficient supply of reliable, affordable and clean electricity in the decades ahead, and is inviting the community to participate in the process.Find Out More
EWEB has joined 10 other Western utilities are to help ensure clean energy resources will be adequate to serve the growing demand in the region, while also managing costs and maintaining reliability for customers.Find Out More
For their final meeting of 2022, on Dec. 6, the EWEB Board of Commissioners grappled with some major decisions and looked ahead to a new year.Find Out More
Commissioners supportive of General Manager's recommendation to remove Leaburg DamFind Out More
In the years ahead, EWEB will have to make a lot of decisions about where to get the electricity that we deliver to customers.Find Out More
For EWEB, preparing for harsh winter storms is a year-round responsibility. While we can’t control the weather, we can make our electric infrastructure more resilient to withstand storms that bring snow, ice and wind to Eugene.Find Out More
There’s no obvious right answer to the question of what to do about the Leaburg dam and canal. EWEB’s Board of Commissioners met this week for a work session with staff about the project.Find Out More
By partnering with ShakeAlert and the Oregon Hazards Lab, EWEB gets an early warning of the effects of earthquakes on hydropower facilities.Find Out More
EWEB held its Poster Contest for 5th grade students in our service territory for Public Power Week, October 2-8, receiving more than 100 entries from classrooms across the area.Find Out More
April 18, 2022
Last week, EWEB dispatched a two-person crew with a bucket truck to assist with repairs and restoring electric service for Columbia River Public Utility District, which serves customers in Columbia County, north of Portland.
Unseasonal storms across the state and especially in northern Oregon and at higher elevations resulted in outages for some of Columbia River PUD’s customers.
“We always try to respond to requests for mutual aid from our fellow utilities. You never know when you’re going to need some extra help, so it’s best if we can try to look out for each other,” said Tyler Nice, EWEB’s electric operations manager.
EWEB has 32 line technicians, so sending two to help Columbia River PUD did not impact current work obligations.
Crews from various Northwest utilities have assisted EWEB during major storms events through the years, especially in February of 2019, when February snowstorm brought down hundreds of trees and took out power for thousands of EWEB customers, and also in 2016, when an ice storm caused outages for 20,000 customers.
Earlier this year, two EWEB crews traveled to Placerville, Calif. near Lake Tahoe to help restore power for thousands of Pacific Gas & Electric customers after winter storms dumped more than 10 feet of snow in some areas.
Mutual aid agreements spell out that the requesting utility pays for all labor, transport, equipment, travel, food and lodging costs incurred by the assisting utility.
The assignment to Columbia County lasted two days, and the crew returned to Eugene late last week.
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Mailing Address: 4200 Roosevelt Blvd., Eugene, OR 97402
Toll free: 800-841-5871
Customer service phone hours: 8:30 a.m. to 5 p.m. Monday - Friday